Banquet Houseman - Full Time

Sonesta International Hotels; Cambridge (MA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

HSA with Company Match

401(k) Plan

Paid Vacation & Sick Time

Parental Leave

Life Insurance

Disability Insurance

Hospital Indemnity & Critical Illness

Education Assistance

Hotel Discounts

Employee Perks & Discounts

Job summary

Sonesta International Hotels is seeking a detail-oriented team member to assist in function room setup and cleanliness across events and meetings. You will understand guest needs, prioritize tasks, and ensure correct room configurations and equipment are prepared to meet group requirements.

Ideal candidates will follow safety and departmental standards while coordinating with other teams to deliver smooth event experiences. This role offers base pay in the $21–$23/hour range with benefits.

Qualifications

• Experience in hotel event setup is a plus.
• Strong attention to detail and ability to follow standards.

Responsibilities

• Understand guest needs and set up requirements
• Prioritize, organize and follow through on tasks
• Adhere to hotel specifications and cleanliness standards in function rooms
• Set up rooms and function areas with tables, chairs, staging, and equipment as specified by group requirements
• Review assignment sheets with supervisor and report progress
• Stock and organize supplies and ensure equipment is in working order

Job description

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What This Role Is All About

Adhere to hotel specifications and standards in function room set-up and cleanliness

What You’ll Be Doing

• Understand guest needs and set up requirements
• Ability to prioritize, organize and follow through
• Ability to follow directions
• Ability to focus attention to detail
• Ability to adhere to timeliness in completion of set-ups
• Ability to adapt to priority changes of work flow or requirements
• Ability to perform job functions with minimal supervision
• Ability to work cohesively with other departments and coworkers as a part of a team
• Complete knowledge of: daily scheduled group functions, times, locations, amount of people; location of all hotel function space and room names; all styles of meeting and banquet room settings; correct maintenance and use of equipment; all departmental/hotel policies and procedures; all safety guidelines
• Use correct cleaning chemicals for designated items, according to OSHA regulations and hotel requirements
• Review assignment sheets with supervisor; update completed assignments Check with Supervisor throughout shift for additional assignments
• Organize work duties priorities
• Retrieve clean linen and skirting from laundry and stock in storage areas
• Stock and organize supply carts with designated materials and equipment. Transport to assigned function area
• Inspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies
• Inspect cleanliness and working conditions of all equipment and supplies to be set up in the function area; rectify any deficiencies
• Set up rooms and function areas with designated tables, chairs, staging, dance floor, flipcharts, easels, blackboards, and other equipment as specified by group requirements and in accordance with departmental standards

Anticipated Pay Range & Additional Job Information

$21 to $23 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.

How We Reward You

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here’s a snapshot of what we offer:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these)
• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.