Banquet Houseman

SMI Hotel Group; Richmond, Northern (VA, KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401K with company match

Hotel discounts

Paid holidays

Earned wage access

Job summary

SMI Hotel Group is seeking energetic Banquet Personnel in Richmond, VA for on-call events and shifts based on business needs. Position involves working in the hotel’s restaurant or other departments with opportunities to pick up additional hours.

Responsibilities include setting up rooms, linens, and equipment, serving courses and beverages, maintaining room cleanliness, and addressing guest requests with courtesy and professionalism.

Responsibilities

• Set up rooms and function areas with designated tables, chairs, staging, dance floor and other equipment as specified by group requirements and in accordance with departmental standards.
• Set up table linens, skirting and tabletop items (water pitchers, glasses, etc.) as specified by group and in accordance with departmental standards.
• Refresh banquet rooms/areas.
• Breakdown function areas as scheduled in accordance to departmental procedures.
• Accommodate guest requests for additions/changes to scheduled arrangements courteously and in accordance with departmental standards.
• Anticipate and respond promptly to guests’ requests.
• Promote positive guest relations.
• Be familiar with all hotel services/features to respond accurately to any guest inquiry.
• Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements.
• Maintain cleanliness and organization of all work and storage areas.
• Performany other job related duties as assigned.

Job description

We are looking for energetic and enthusiastic Banquet Personnel to provide exceptional service and create memorable experiences for our guests. This is an on-call position, with shifts based on business needs and scheduled events. Employees with open availability and a willingness to work in the hotel’s restaurant or other departments may have opportunities to pick up additional hours.

Benefits

• Health, dental and vision insurance (full-time employees)
• Paid Time Off (full-time and part-timeemployees)
• 401K plan with company match(full-time and part-timeemployees)
• Hotel discounts (full-time and part-time employees)
• Paid holidays (full-time employees)
• Early access to earned wages

Responsibilities

• Set up rooms and function areas with designated tables, chairs, staging, dance floor and other equipment as specified by group requirements and in accordance with departmental standards.
• Set up table linens, skirting and tabletop items (water pitchers, glasses, etc.) as specified by group and in accordance with departmental standards.
• Refresh banquet rooms/areas.
• Breakdown function areas as scheduled in accordance to departmental procedures.
• Accommodate guest requests for additions/changes to scheduled arrangements courteously and in accordance with departmental standards.
• Anticipate and respond promptly to guests’ requests.
• Promote positive guest relations.
• Be familiar with all hotel services/features to respond accurately to any guest inquiry.
• Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements.
• Maintain cleanliness and organization of all work and storage areas.
• Performany other job related duties as assigned.

SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.