Banquet Houseman

benchmark; Daytona Beach Shores (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Pyramid Global Hospitality is seeking a highly motivated Banquet Set-Up Attendant for The Shores Resort and Spa in Daytona Beach Shores. You will direct the setup and preparation of banquet spaces, assist with tear down, and ensure meeting rooms are clean, stocked, and ready for events, delivering memorable guest experiences.

Ideal candidates are 18+, detail-oriented, and capable of working in a fast-paced team environment with a flexible schedule that may include evenings and weekends.

Qualifications

• Must be at least 18 years old.
• Able to follow instructions accurately, both verbal and written.
• Highly detail oriented with a focus on accuracy.
• Thrives in a fast-paced environment and maintains composure.
• Excellent communication and teamwork skills.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Direct the set up and preparation of banquet rooms per event order.
• Clean and tear down banquet spaces after functions.
• Refresh meeting rooms during breaks and keep spaces stocked.
• Move materials, assist with event logistics, and reset as needed.
• Resolve guest issues and help create an exceptional experience.
• Maintain positive relations with culinary and staff teams.
• Stay aware of all events and functions happening on property.

Skills

Attention to detail

Communication skills

Teamwork

Problem solving

Flexible schedule

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

At the Shores Resort and Spa we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. The Shores Resort and Spa boasts 212 guest rooms, and 20,000 sq ft of event space.

What you will have an opportunity to do:

We are looking for a highly motivated Banquet Set-Up Attendant to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function.

If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role:

• Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management.
• Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies.
• Refreshes meeting rooms during meal and coffee breaks
• Completes special projects as directed by department management.
• Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites
• Bus tables and re-set them as needed
• Resolve guests' issues and create an amazing experience
• Communicate and maintain a positive relationship with culinary and stewarding staff
• Maintain an awareness of all functions, events and meetings taking place at any given time

What are we looking for?

• Someone who is at least 18 years of age
• Someone who can accurately follow instructions, both verbally and written
• Someone who is highly detailed orientated
• Someone comfortable working in a fast-paced environment
• Someone with excellent communication skills
• Someone who thrives in working in a teamwork environment
• Someone with a flexible schedule that may include evenings, weekends and holidays
• Someone who is a problem solver
• Someone with a passion for creating an exceptional experience for all guests
• Someone who is comfortable with being on their feet throughout the shift, with intermittent periods of walking and stair climbing.
• Someone who is comfortable with being able to frequently lift and carry up to 25 lbs. at shoulder height and frequently lifting and carrying up to 50 lbs.
• Someone who is able to bend, squat, push and pull frequently

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive env