Banquet House Attendant - The Langham, Pasadena

Chuan Spa; Pasadena (TX); On-site; USD 53,010,000 - 63,370,000; Full time

Job summary

The Langham Huntington, Pasadena, Los Angeles is seeking a Banquet House Person to manually set up, break down and service all meeting rooms according to the hotel’s standards. This role requires lifting and moving heavy equipment, precise placement, and reliable weekend availability.

You will work with banquet staff to ensure flawless event execution, maintain room cleanliness, and follow Banquet Event Orders. The position offers an active, physical work environment in a luxury hotel setting.

Qualifications

• Knowledge of various equipment and setup styles used in meeting rooms.
• Ability to understand verbal English sufficient to understand job requests from supervisor and guests.
• Ability to read and write English, sufficient to read Banquet Event Orders and instructions from a supervisor.
• Ability to lift and move multiple tables, chairs and podiums weighing a minimum of 125 lbs. through a crowded room.
• This position requires considerable physical activity on a continuous basis throughout the shift for room setup and breakdown.

Responsibilities

• Break down banquet rooms from previous meetings including removing china, glass, silver, buffet equipment, AV gear, chairs and tables.
• Clean Banquet Rooms including vacuuming, dusting ledges, check for cleanliness of walls & doors.
• Set Banquet Rooms per specifications on Banquet Event Orders including placing all specified tables and skirting as needed.
• Setting pens, pads, glasses, water pitcher set-ups, and set buffets as required.
• Maintain cleanliness and order of all storerooms.
• Lock all function rooms when not in use and at end of shift.
• Assist service staff as needed.
• Other duties as assigned by management.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned by the supervisor.
• Perform other duties as requested, such as cleaning up spills, or special guest requests.
• Understands the operation of hotel systems and other electrical components.
• Controls noise level of activities involving room sets.
• Is able to translate written specifications and diagrams of rooms to ensure proper placement of tables, stages and other props as requested by clients.
• Night and weekend shifts, including some holidays, will be worked.

Skills

Verbal English

Written English

Equipment knowledge

Physical strength

Education

Any combination of education and experience

Job description

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

The Langham Huntington, Pasadena, Los Angeles is located in Pasadena, California, in the heart of an upscale residential neighborhood bursting with historic gems like Albert Einstein's former residence and famous film locations including the homes from Mad Men and Father of the Bride.

Just up the street you'll find Pasadena's vibrant shopping and entertainment district boasting theaters, boutiques, incredible restaurants and world-class museums. And the hotel is just a short drive from the rest of Pasadena's must-see spots including the Rose Bowl stadium, The Huntington Library, Descanso Gardens, Kidspace Children's Museum and much more.

Check out what’s nearby, or inquire with our concierge team for recommendations on what to see, eat, and do in Pasadena and nearby Los Angeles.

DEPARTMENT

Banquets

JOB TITLE

Banquet House Person

REPORTS TO

Banquet Director, Manager, Supervisor

SUPERVISES

NA

PRIMARY OBJECTIVE OF POSITION

To manually set up, break down and service all meeting rooms according to set standards of the hotel.

RESPONSIBILITIES AND JOB DUTIES

• Break down banquet rooms from previous meetings including removing: China, Glass, Silver, Buffet Equipment, AV Equipment, Chairs and Tables
• Clean Banquet Rooms including: Vacuuming, dusting ledges, check for cleanliness of walls & doors and correct as needed
• Set Banquet Rooms per specifications on Banquet Event Orders including: Placing all specified tables and skirting as needed.
• Setting pens, pads, glasses, water pitcher set-ups, and set buffets as required.
• Maintain cleanliness and order of all storerooms.
• Lock all function rooms when not in use and at the end of shift.
• Assist service staff as needed.
• Other duties as assigned by management.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned by the supervisor.
• Perform other duties as requested, such as cleaning up unexpected spills, or special guest requests.
• Understands the operation of hotel systems and other electrical components.
• Controls noise level of activities involving room sets.
• Is able to understand and translate written specification and diagrams of rooms to ensure proper placement of tables, stages and other props as requested by clients.
• Due to the nature of the hospitality business night and overnights and weekends will have to be worked. This included some holidays.

PHYSICAL DEMANDS

• Ability to grasp, lift and or carry or otherwise move or push goods on a hand weighing a up to 200 lbs.
• Walk or stand for carrying lengths or time, sometimes for extended periods of time of 6+ hours.
• Activities include standing, reaching, bending, pushing, pulling, handling, lifting, carrying, seeing, hearing, talking, walking.

SPECIAL SKILLS REQUIRED

• Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.)
• Ability to understand verbal English sufficient to understand verbal job requests from supervisor and guests.
• Ability to read and write English, sufficient to read Banquet Event Orders and instructions from a supervisor.
• Ability to lift and move multiple tables, chairs and podiums weighing a minimum of 125 Lbs. through a crowded room.
• This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down.

EDUCATION REQUIRED

• Any combination of education and experience that provides the required knowledge, skills and abilities.

EXPERIENCE REQUIRED

• Prior hospitality experience preferred.

LICENSES OR CERTIFICATES

• CPR Certification and/or First Aid training preferred.

SALARY RANGE

$18.50 + Service Charge, hourly

NOTE

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise, each colleague remains, always, an "at will" colleague.

EQUAL OPPORTUNITY EMPLOYER/PROTECTED VETERANS/INDIVIDUALS WITH DISABILITIES

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The employer will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/los-angeles/