Banquet House Attendant ("Asistente de Banquetes)

Azul Hospitality; Detroit (MI); Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

Azul Hospitality in Detroit, MI, is seeking a Part-Time Banquet Set-Up Associate to prepare meeting and banquet rooms, clean spaces, and maintain inventory in line with hotel standards.

You will work closely with event staff to ensure smooth service, handle linens and supplies, and respond to guest requests with professionalism and safety awareness. This role involves standing for extended periods and lifting up to 45 lbs, within a dynamic hotel environment.

Qualifications

• Must be able to read and understand basic instructions.
• Excellent communication with guests and team members.
• Ability to follow safety policies and procedures.

Responsabilités

• Set up and clean meeting rooms and banquet spaces.
• Vacuum, clean walls, windows, and maintain storage areas.
• Assist with delivering convention materials and replenishing supplies.
• Ensure safe handling of equipment and maintain clean service corridors.

Connaissances

Customer service

Communication

Teamwork

Detail oriented

Safety awareness

Description du poste

Job Details

Job Location: AC Detroit at the Bonstelle - Detroit, MI 48201Position Type: Part TimeJob Shift: AnyJob Category: Restaurant - Food ServicePOSITION PURPOSE

To set-up, clean and maintain meeting and banquet rooms following the standards of service as set by hotel. Perform other related duties, including organization, general cleaning, and inventory.

ESSENTIAL RESPONSIBILITIES

• Cleans and sets up meeting rooms and banquet functions per specifications on resume and BEOs or as directed by the Banquet Captain.
• Vacuums floors, cleans walls, and windows/mirrors.
• Responsible for the proper storage of meeting room supplies such as linen, pads, pens/pencils, and candy, etc. are required.
• Services every meeting room by emptying trash, removing dirty plates, cups, linens, and glasses, and replace as necessary. Straightens all chairs. Replenishes water as specified or requested.
• Clears tables, trays and returns all equipment to respective areas.
• Keeps service corridors, pre-function space, and storage areas clean, organized and unobstructed.
• Upon customer request, locates and delivers convention material to designated location.
• Ensures service corridor safety by transporting all equipment in the proper manner.
• Ensures that all spills and breakage are attended to immediately and proper safety procedures are followed.
• Responsible for the proper handling of all supplies and equipment.
• All other duties assigned by manager or supervisor.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Assist with any guest inquiry.
• Follow all company and safety and security policies and procedures.
• Report maintenance problems, safety hazards, accidents, or injuries.
• Perform other reasonable job duties as requested by direct and indirect supervisors.

PHYSICAL DEMANDS

Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by office environmental systems.

• Must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possible for one (1) hour or more.
• Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to lift up to 45 lbs. as needed.
• Must be able to push and pull carts and equipment weighing up to 250 lbs.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
• Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.
• Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
• Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Must be able to speak, read, write, and understand the primary language used in the workplace.
• Requires good communication skills, both verbal and written.
• Must have excellent customer relations skills.
• Must be detail oriented with outstanding organizational and communication skills.
• Must possess basic computer skills.
• Must possess basic computational ability.
• Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
• Self-driven and able to work independently.