Banquet House Attendant

The Westin DFW Airport; Irving (TX); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Competitive wages for full time and part time opportunities

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Free Basic Life Insurance

24/7 access to TELUS Health

Travel Discounts

Commuter Transit and Commuter Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Job summary

A prominent hotel near the airport is seeking a Banquet House Attendant to set up and service meeting rooms according to established standards. Responsibilities include transporting materials safely, maintaining cleanliness, and assisting guests. The ideal candidate should have a high school diploma and previous banquet or customer service experience. The position involves physical activity and requires a flexible work schedule including nights and weekends.

Qualifications

• Previous banquet set up or customer service experience preferred.

Responsibilities

• Set up meeting rooms according to banquet event order forms.
• Transport awkward and heavy materials safely to meeting rooms.
• Break down meeting rooms and return items to storage closet.
• Maintain cleaning schedule of meeting rooms and ballrooms.
• Respond to guest requests for service changes.
• Handle guest complaints or seek supervisor assistance.
• Practice safe work habits and follow safety standards.
• Perform other duties as requested by management.

Education

High School diploma or equivalent

Job description

Opportunity: Banquet House Attendant

Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards.

Potential Career Path

Banquet Server – Banquet Captain – Banquet Manager

Essential Job Functions

• Set up meeting rooms according to banquet event order forms and documents to ensure set up meets guest expectations.
• Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment.
• Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
• Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
• Respond to guest requests for service changes in room set up and assist with information requests regarding other areas of the hotel.
• Handle guest complaints personally or if necessary seek assistance from supervisor.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• High School diploma or equivalent preferred.
• Previous banquet set up or customer service experience preferred.

HHM Hotels Benefits And Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource.
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and will include working on alternate shifts, holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.