Banquet Experience Lead

Hilton; Overland Park (KS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Travel perks

Employee stock program

Paid parental leave

Wellbeing benefits

Job summary

Hilton is seeking an Assistant Banquet Manager in Overland Park, KS to lead banquet event execution and deliver exceptional guest experiences. You will oversee function room setups, coordinate with Food & Beverage, Event Services, and Housekeeping, and coach a team to maintain high service standards.

The role emphasizes hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency to create memorable events for every guest.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Manage banquet operations: Help plan, organize, and execute various banquet events such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas
• Ensure a flawless event setup: Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards
• Collaborate for success: Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage, Event Services, Property Operations, Audio Visual, and Housekeeping
• Oversee event breakdown: Ensure function rooms are properly broken down and all equipment is stored correctly for the next event
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Skills

Hospitality

Leadership

Teamwork

Communication

Integrity

Job description

Hilton is seeking an Assistant Banquet Manager in Overland Park, KS to lead banquet event execution and deliver exceptional guest experiences. You will oversee function room setups, coordinate with Food & Beverage, Event Services, and Housekeeping, and coach a team to maintain high service standards.

The role emphasizes hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency to create memorable events for every guest.