Banquet Experience Lead

ASM Global-SMG; Baton Rouge (LA); On-site; USD 40,000 - 50,000; Full time

Job summary

ASM Global-SMG in the United States is seeking a Banquet Captain to oversee banquet server activities and ensure the best customer experience. Responsibilities include supervising food service, communicating with the host, and leading server teams to exceed guest expectations.

The ideal candidate has a high school diploma, at least one year of experience in a similar role, and excellent communication skills. Must possess a Food Handler's Certificate and TIPS training. Flexibility in working hours is necessary.

Qualifications

• Ability to prioritize multiple projects and meet strict deadlines.
• Must have a professional attitude and appearance.
• Some travel may be required.

Responsibilities

• Supervises and coordinates activities of banquet servers.
• Communicates with the client and ensures food service meets expectations.
• Fosters a cooperative working climate among servers.

Skills

Effective verbal and written communication

Decision making

Leadership

Customer service orientation

Conflict resolution

Education

High school diploma or GED

One year experience as a banquet server or captain

Tools

Food Handler's Certificate

TIPS certification

Job description

ASM Global-SMG in the United States is seeking a Banquet Captain to oversee banquet server activities and ensure the best customer experience. Responsibilities include supervising food service, communicating with the host, and leading server teams to exceed guest expectations.

The ideal candidate has a high school diploma, at least one year of experience in a similar role, and excellent communication skills. Must possess a Food Handler's Certificate and TIPS training. Flexibility in working hours is necessary.