Banquet Event Setup Specialist

Pacific Hospitality Group; Dallas (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Pacific Hospitality Group in Dallas is seeking a dependable Event Setup Associate to prepare and break down meeting spaces for conferences and banquets. You will move heavy tables, chairs, and equipment, ensure layouts match BEO specifications, and uphold safety protocols in a fast-paced hotel environment.

This role requires physical stamina and a positive attitude, with the flexibility to work varied shifts, including holidays and weekends.

Qualifications

• No related experience and/or training required.
• Requires ability to serve needs of guest through face-to-face interactions. Must demonstrate positive attitude and professional demeanor.
• Requires ability to perform basic math skills such as addition, subtraction, multiplication and division.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests.
• Must have a valid Drivers’ license in good standing. Must be at least 18 years of age. Must have a valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employment.
• Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts.
• Must maintain a clean appearance and professional demeanor.

Responsibilities

• Sets up all meeting rooms and event areas to the specifications of the guest (BEOs).
• Transports awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting or event areas using vehicles and carts.
• Ensures the correct and timely set up of all functions.
• Breaks down all meeting rooms and event areas upon conclusion. Transports awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from meeting or event areas to designated storage areas.
• Must wear non-slip, oil resistant shoes. Follows all safety policies and procedures. Reports potential safety issues to Event Manager or Event Captain whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable.
• Reporting to work as scheduled (on time and on regular basis) is an essential function of the job.
• Cleans items used for events and meetings such as tables, chairs, etc. Maintains the banquet storeroom in a neat and organized manner stocked with any and all appropriate supplies necessary for meetings or food service functions including linens, pads, pens/pencils, and meeting amenities as required.
• Cleans designated areas including, but not limited to, public areas, and event/meeting/conference rooms.
• Services meeting rooms by removing trash, clearing dirty plates, cups, glasses, and/or linens; straightens chairs; and replenishes water as specified or requested.
• Responds to guest inquiries and special requests promptly to ensure guest satisfaction; notifies Event Manager of guests’ complaints and unusual situations.
• Reports maintenance deficiencies and items in need of repair to Event Manager.
• Performs deep cleaning tasks and special projects as needed.

Skills

Guest service mindset

Interpersonal skills

Physical stamina

Job description

Pacific Hospitality Group in Dallas is seeking a dependable Event Setup Associate to prepare and break down meeting spaces for conferences and banquets. You will move heavy tables, chairs, and equipment, ensure layouts match BEO specifications, and uphold safety protocols in a fast-paced hotel environment.

This role requires physical stamina and a positive attitude, with the flexibility to work varied shifts, including holidays and weekends.