Banquet & Event Service Attendant

Oak View Group; Orlando (FL); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

401(k) plan

401(k) matching

Job summary

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end‑to‑end capabilities across venue management, hospitality, and sponsorship sales.

Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Qualifications

• Experience in fast-paced, high-volume environment
• Strong customer service and communication skills
• Ability to work in a team-oriented, event-driven environment

Responsibilities

• Maintains knowledge of the menu and any special items being offered.
• Provides quick, attentive, friendly, and professional service to banquet guests and is able to communicate clearly with all customers.
• Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
• Ensures neat presentation of all ordered items, with no spill‑over.
• Pre‑buses tables and full buses tables when necessary during peak periods.
• Maintains availability to work during many peak periods.
• Stock beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
• Maintains high responsiveness to customer desires and requests.
• Maintains a professional and clean appearance.
• Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
• Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered
• Prepare, stock, and maintain internal service areas, pantries, and staff dining or hospitality spaces.
• Assist with the setup, restocking, and breakdown of food and beverage stations used for internal service.
• Ensure all supplies, beverages, and equipment are properly stored, rotated, and inventoried according to company standards.
• Maintain cleanliness and sanitation of all back‑of‑house service areas, including dish rooms, storage areas, and prep spaces.
• Support event service teams by replenishing items and assisting with internal logistics as needed.
• Work closely with culinary and front‑of‑house teams to ensure timely and efficient service delivery.
• Handle internal food and beverage requests professionally and efficiently while maintaining service standards.
• Adhere to all safety, health, and sanitation regulations.
• Perform other related duties as assigned to support smooth food and beverage operations.

Skills

Service industry experience

Banquet server

Communication skills

Teamwork

Education

High school diploma / GED

Job description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end‑to‑end capabilities across venue management, hospitality, and sponsorship sales.

Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.