Banquet Event Server — On-Call

Starwood Hotels; Austin (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

Starwood Hotels is seeking a Banquets Server (On Call) to support event setup, service, and breakdown for banquet functions. You will anticipate guest needs, deliver courteous service, and maintain spotless event spaces from setup through teardown.

Candidates should have prior serving experience, strong English communication, and the ability to lift 50 lbs. Overnight and holiday shifts may be required in a fast-paced hospitality environment.

Qualifications

• Prior serving experience.
• Organized and proficient at multitasking.
• Reliable team player willing to learn and adapt to new situations.
• Strong communication and customer service skills.
• Able to lift at least 50 lbs.
• Proficient in verbal and written English communication.
• Able to stand for long periods of time.
• Food Handling certification (can be obtained during employment).

Responsibilities

• Anticipate and understand guests’ service needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns.
• Greet, welcome and acknowledge all guests by name; respond to requests in a courteous and professional manner.
• Set up and break down banquet spaces; maintain cleanliness and organization of the event area.
• Stock linen, china, silverware, and supplies; ensure all banquet spaces are well-presented.
• Input real-time work orders via KYC for guest concerns during interaction.
• Identify opportunities to optimize performance and drive value by improving processes.

Skills

Serving experience

Multitasking

Team player

Customer service

English communication

Physical stamina

Food handling

Job description

Starwood Hotels is seeking a Banquets Server (On Call) to support event setup, service, and breakdown for banquet functions. You will anticipate guest needs, deliver courteous service, and maintain spotless event spaces from setup through teardown.

Candidates should have prior serving experience, strong English communication, and the ability to lift 50 lbs. Overnight and holiday shifts may be required in a fast-paced hospitality environment.