Banquet & Event Sales Executive

RiseMe; Tucson (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Healthcare Benefits

Retirement Benefits

Time Off

Job summary

Starr Pass Golf Club in Tucson, AZ, part of Troon, seeks a Banquet and Event Sales Manager to drive revenue through golf tournaments, weddings, corporate functions, and social events. You will lead sales, marketing, planning, and execution from inquiry to event day, ensuring exceptional service and seamless transitions to operations.

Ideal candidates have hospitality sales experience, strong client relationships, and proficiency with CRM systems, event timelines, contracts, and budgeting.

Responsibilities

• Primary focus is to develop and lead a strategic sales and marketing program designed to meet and exceed the club's sales and revenue goals in the areas of golf tournaments, pickleball events, weddings, dining events, corporate functions, and social events.
• Develop and implement marketing plans designed to drive revenue growth and increase awareness of the club's event offerings, including golf tournaments, pickleball events, dining experiences, weddings, and social gatherings.
• Manage the entire event sales process from initial inquiry through event execution. Facilitate all event planning details including contracts, timelines, menus, room layouts, tournament logistics, pickleball programming, vendor coordination, and client communications leading up to the event date.
• Serve as the primary point of contact for clients throughout the planning process, ensuring exceptional service, timely communication, and proactive problem-solving.
• Attend events as required to personally greet clients, review event details, ensure expectations are met, and facilitate a successful handoff to Food & Beverage and Operations teams for event execution.
• Proactively upsell event clients on food and beverage offerings, merchandise, rentals, sponsorship opportunities, enhancements, and additional club services to maximize revenue.
• Create and maintain detailed event timelines, guarantees, and deadlines. Ensure accurate contracts, deposits, invoicing, and collection of payments for all services rendered.
• Embrace the use of the designated Customer Relationship Management (CRM) system and Sales Reports. Maintain accurate records of leads, prospect pipelines, bookings, marketing initiatives, lost business feedback, and sales performance relative to budget goals.
• Create partnerships with area hotels, resorts, chambers of commerce, local businesses, associations, charities, and community organizations to generate event, golf, pickleball, dining, and banquet business.
• Strategically utilize and understand various revenue opportunities for the facility, including golf tournaments, pickleball programs, dining experiences, leagues, clinics, weddings, corporate events, local partnerships, and third‑party referral sources.
• Plan and attend onsite and offsite trade shows, wedding expos, community events, networking functions, and promotional events as assigned. Stay informed of industry trends and local opportunities that can generate additional business.
• Develop and maintain strong relationships with local corporations, event planners, sports organizations, charities, and community leaders to increase participation in golf outings, pickleball events, dining programs, and private events.
• Maintain a thorough understanding of golf operations, pickleball operations, tournament scheduling, food and beverage programming, banquet operations, and facility capabilities to effectively sell and execute events.
• Act as a resource to clients by recommending best practices, creating customized event experiences, and identifying opportunities to enhance guest satisfaction and event success.
• Create and promote a culture of sales and hospitality throughout the facility while maintaining exceptional service standards, guest satisfaction, and positive Net Promoter Scores.
• Effectively communicate sales strategies, event details, and client expectations to all operational departments to ensure smooth event execution.
• Continually strive to enhance sales, marketing, and event management skills through industry education, seminars, networking events, and professional development opportunities.

Job description

Starr Pass Golf Club in Tucson, AZ, part of Troon, seeks a Banquet and Event Sales Manager to drive revenue through golf tournaments, weddings, corporate functions, and social events. You will lead sales, marketing, planning, and execution from inquiry to event day, ensuring exceptional service and seamless transitions to operations.

Ideal candidates have hospitality sales experience, strong client relationships, and proficiency with CRM systems, event timelines, contracts, and budgeting.