Banquet Event Manager

Austin Country Club; Austin (TX); On-site; USD 26,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with up to 4% match

Life insurance

Paid holidays

Uniforms

Free meals during working hours

Wellness programs

Job summary

Austin Country Club in Austin, TX seeks a full-time Banquet Event Manager to lead our hospitality team. You will supervise events, coordinate staff, manage setup, and ensure guest satisfaction in a fast-paced, member-focused environment.

The role requires 3+ years in banquet leadership, a high school diploma, and strong communication and service skills. Expect irregular hours, nights and weekends, a competitive hourly wage with a service charge, plus benefits.

Qualifications

• High school diploma or equivalent required.
• Minimum 3+ years leading banquet teams or similar operations.
• Strong leadership, communication, and guest-service mindset.

Responsibilities

• Supervise and manage events to ensure smooth execution and guest satisfaction.
• Lead and train staff, set shifts, timetables, and training plans.
• Coordinate floor operations and liaise with kitchen for beverage/service accuracy.
• Monitor inventory and ensure supplies, equipment, and furniture are available.
• Address guest requests or complaints promptly and professionally.
• Maintain clean, safe, and organized venue in compliance with regulations.

Skills

Leadership

Customer Service

Verbal & Written Communication

Education

High school diploma or equivalent

Job description

Austin Country Club in Austin, TX is calling all self-motivated leaders to join our hospitality team as a full-time Banquet Event Manager.

Why You Should Join Our Team

We are a tradition-rich, private country club known for the quality of our membership and for providing service that exceeds expectations. We pay our Banquet Event Managers a competitive wage of $18/hour, plus a service charge. With the service charge, wages are typically between $19 - $33/hour.

Our full-time event management team also enjoys great benefits.

• health insurance
• paid time off (PTO)
• a 401(k) with up to a 4% match after one year of employment
• life insurance

Additionally, our hospitality team receives paid holidays, uniforms, free meals during working hours, and participation in wellness programs.

• paid holidays
• uniforms
• free meals during working hours
• participation in wellness programs

Plus, we make it easy to apply with our initial quick mobile-optimized application.

About Austin Country Club

Founded in 1899, Austin Country Club is one of the oldest existing clubs in Texas and home to Harvey Penick, one of the greatest golf instructors who ever lived. As a private, family-oriented club that is rich in tradition, we are known for the quality of our membership and unmatched customer service that exceeds expectations. We are located along the banks of the Colorado River with Austin's iconic Pennybacker Bridge as our backdrop. Spanning over 180 acres of hill country vistas and canyon views in Davenport Ranch, our property is just 10 miles west of downtown Austin.

As one of the oldest and finest clubs in the south, we know that a great experience starts with great people. We have a tradition of excellence not only with club history but also with our team members. Our work environment is fast-paced, collaborative, flexible, and mission-oriented. To show our appreciation for all that our employees do, we offer generous perks as well as competitive, comparable compensation and professional development opportunities to help them gain valuable skills for their careers.

Are You a Good Fit?

Ask yourself: Do you have excellent verbal and written communication skills? Can you balance multiple tasks while demonstrating good time management in a fast-paced environment? Are you able to effectively lead and motivate a team of other staff members? Can you maintain a friendly and professional demeanor even in stressful situations? Are you able to put your best foot forward and present yourself in a clean and professional manner?

Your Life as a Banquet Event Manager

This full-time event management position with our country club works a flexible schedule that typically includes irregular hours such as nights, weekends, and holidays.

As a Banquet Event Manager with our hospitality team, you are responsible for supervising and managing events at our country club to ensure that they run smoothly. Your tasks include managing your staff while prioritizing the comfort and safety of our guests. You set up and manage staff shifts and timetables as well as schedule the necessary training for skills such as customer service and serving etiquette that your staff needs to succeed.

When managing event setup, you run the floor as well as coordinate the food and beverage service by liaising with our kitchen staff to make sure everything is accurate.

In addition, you monitor our inventory to check that we have the necessary supplies, equipment, and furniture that are needed to successfully run an event. Using your excellent customer service skills, you tend to any requests, questions, or complaints that guests bring to you and work to resolve issues in a timely and efficient manner. At all times, you make sure that our venue and facilities are kept clean and organized while following all applicable safety regulations. The job can sometimes be stressful, but you find a way to overcome any challenges that may arise. You find great satisfaction in knowing that your superb leadership skills contribute in a big way to the successful operation of our business, which is why you excel in this event management position with our hospitality team!

What We Need From You

• High school diploma or equivalent
• 3+ years of experience as a banquet captain or in a similar position
• Physically fit with good stamina for tasks such as moving and lifting furniture as well as standing for prolonged periods of time
• Willingness to work long hours and irregular shifts
• Excellent leadership skills
• Strong customer service skills

Location: 78746