Banquet Coordinator

BlueWater Resort and Casino; Parker (AZ); On-site; USD 48,000 - 60,000; Full time

Job summary

BlueWater Resort and Casino seeks aBanquet Coordinator to oversee all aspects of the Banquet Department and ensure high levels of guest service and compliance. You will assist with hiring, training, and mentoring banquet staff while supervising event setup through teardown.

The role requires managing schedules, monitoring product quality, and addressing any alcohol service or compliance issues promptly. A focus on teamwork and communication is essential for success in a fast-paced, casino

Qualifications

• Associate degree or 6 months to 1 year related experience or training.
• Nationally recognized advanced food service sanitation training certification.
• Gaming license from the CRIT Tribal Gaming Agency may be required and must be renewed annually.

Responsibilities

• Oversee banquet department operations and guest service quality.
• Assist with hiring, training, developing, and mentoring banquet staff.
• Monitor alcohol service compliance and resolve issues promptly.
• Supervise opening, closing, and balancing of accounting practices as needed.
• Create and manage employee schedules and time records.
• Coordinate events from setup to teardown and communicate with staff and guests.

Skills

Communication

Time management

Attention to detail

Education

Associate’s degree or related experience

Tools

Point of Sale (POS) systems

Job description

Job Summary:The Banquet Coordinator will assist with all aspects of the Banquet Department. The Banquet Coordinator will assist by actively overseeing all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.Essential Job Functions:Ensures total compliance with all alcohol service policies, if applicable. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Effectively and compliantly addresses any alcohol service or compliance issues immediately.Assist with the hiring, training, developing, and mentoring of Banquet staff.Assist with monitoring product quality and ensure high level of guest service.Responsible for troubleshooting technical problems with Point of Sale Systems, from both a hardware and software perspective.Responsible for supervising the opening, closing and balancing of any and all accounting practices, as necessary.Generates employee schedules and verifies employee time.Assist with the on-going training, development, mentoring of hourly employees, as directed by department managers; responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.Responsible for the management of events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests.Responsible for end of month reports and inventory.Hands-on approach to cook times, quality and execution.Able to protect branded concepts through audits and compliance processes.All other duties as assigned (non-gaming functions and issued gaming license permitting).Knowledge, Skills and Abilities:Valid Food Handler’s certificate as required by state and/or county of venue.Valid Alcohol Service Permit as required by state and/or county of venue.Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.Working knowledge of Point of Sale and timekeeping systems.Cash handling abilities; basic math skills including significant number manipulation.Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.Good verbal and written communication skills.Ability to clearly speak read and write in English.Functional competencies in initiative, food production and services; computer skills in word processing and spreadsheets.Education, Qualifications and Experience:Associate’s degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.Nationally recognized, advanced food service sanitation training course certification.Food Trak knowledge a plus.Must obtain and maintain a valid gaming license from the CRIT Tribal Gaming Agency prior to beginning work and must renew annually.Physical Requirements:0-24%25-49%50-74%75-100%Seeing:XHearing:XStanding/Walking/Mobility:XClimbing/Stooping/Kneeling:XLifting/Pulling/Pushing:XFingering/Grasping/Feeling:XPhysical Dimensions:Above Medium Work: Exerting up to 50 pounds of force occasionally to move objects (files, boxes, product, trays). Able to stand for long periods of time throughout the day.ACCESSIBILITY: LimitedNote: The statement herein is intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.Note: The work environment is consistent with an Indian Gaming Casino in which the noise level can be loud to very loud. Employees must be able to work in a smoking environment.