Banquet Captain (Full Time)

Straz Center for the Performing Arts; Tampa (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health/dental/vision benefits

Downtown parking discount

Food and show discounts

403(b) plan

Up to 27 days PTO/Holidays

Job summary

The Straz Center for the Performing Arts in downtown Tampa seeks a Banquet Captain to supervise catering staff and ensure flawless execution of functions.

In this full-time role, you will manage pre/post event duties, coordinate banquet setups, and maintain high service standards while working with the Banquet Manager and Food & Beverage leadership.

Join a team‑oriented environment that rewards dedication with a strong benefits package, 403(b), generous PTO, discounts, and growth opportunities.

Qualifications

• Demonstrates ability to lead and motivate staff.
• Maintains professional appearance and demeanor.
• Communicates effectively with guests, staff and management.
• Remains composed in stressful situations.
• Knows Straz Center operational information.

Responsibilities

• Coordinate and supervise the execution of all banquet functions.
• Oversee efficiency and productivity of banquet servers.
• Train and supervise all banquet staff.
• Submit schedules to the General Manager of F&B when needed.
• Order consumable inventory in the absence of the Banquet Manager.
• Cross-train to support Beverage and Restaurant departments.
• Work with department managers to communicate F&B issues.

Skills

Leadership

Professional demeanor

Communication

Staff supervision

Education

High school diploma or equivalent

Job description

Be a Star at the Straz Center for the Performing Arts!

The Banquet Captain is responsible for the execution of catering functions through the supervision of the catering staff while maintaining the highest standards. The position is also responsible for ensuring the completion of all pre/post event duties and assisting the Banquet Manager with additional assigned duties.

Located in downtown Tampa, the 335,000 square-foot Straz Center, one of the largest performing arts complexes in the country, offers a team-based work environment that shows our dedication to the community every day. We reward our full-time employees with a strong benefits package including options for health/dental, vision, etc., discounted downtown parking, food and show discounts, plus a generous 403(b) plan and up to 27 days of PTO/Holidays per year.

Essential Functions:

Customer Service

• Approaches all encounters with guests and employees in a friendly and service-oriented manner.
• Maintains high standards of personal appearance and grooming.
• Maintains a professional demeanor and acts courteously to all Straz guests, managers, and fellow employees.

Compliance

• Complies with Straz standards and regulations to encourage safe and efficient operations.
• Maintains regular attendance in compliance with Straz standards, as required by scheduling which will vary according to the needs of the facility.
• Ensures compliance with Health Department standards.

Management

• Responsible for all food, beverage, and service procedures.
• Coordinates and supervises the execution of all banquet functions.
• Responsible for the efficiency and productivity of the banquet servers.
• Submits weekly and daily schedules to the General Manager of Food and Beverage in the absence of the Banquet Manager.
• Orders consumable inventory in the absence of the Banquet Manager.

Supervisory Responsibilities:

• Responsible for training and oversight of all banquet staff.
• This position assists in the supervision of the banquet/catering set up crew.

Other:

• Attends meetings/trainings as required by management.
• Cross trains to support the Beverage and Restaurant departments.
• Functions as Banquet/Catering Set Up Crew Supervisor when needed.
• Works with all departmental managers to ensure the proper communication of all Food and Beverage related issue as they arise.
• Performs other duties as requested.

Minimum Qualifications:

• Ability to lead, motivate and relate to staff, peers, and clients.
• Ability to project a professional demeanor and appearance and communicate effectively with clients and staff.
• Maintain composure in stressful situations.
• Must possess working knowledge of the Straz Center's operational information.

Education and Work Experience:

• At least three years' experience in a comparable facility or related field preferred.
• Supervisory experience preferred.
• High school diploma or equivalent.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.

• While performing the duties of this job, the employee is regularly required to move up to 50 lbs. The employee is required to remain in a stationary position for long periods of time, reach, and communicate effectively.
• The information contained in this physical standards description is for compliance with ADA and is not an exhaustive list of duties performed. The individuals currently holding this position perform additional duties and additional duties may be assigned.
• The nature of this job requires the employee to work on-site as a regular work routine.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.

• The noise level in the work environment is usually moderate to high.

The David A. Straz, Jr. Center for the Performing Arts, Inc. is an equal opportunity employer committed to being an inclusive workplace and strongly believes in the importance of having a diverse group of individuals represented. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Please visit our website at www.StrazCenter.org to learn more about the Straz Center.