Banquet Captain: Elite Guest Experience Lead

Riverside Casino & Golf Resort; Bonner (MT); On-site; USD 17,000 - 22,000; Full time

Job summary

Riverside Casino & Golf Resort is seeking a Banquet Captain to ensure consistent, efficient, and welcoming service for all banquet guests. You will partner with the Banquet Manager and fellow team members to deliver remarkable service and manage time, staff, and resources for smooth operations.

Set up food and beverage attractively, assist in service, and interact with guests from diverse backgrounds while maintaining clean, organized storage areas and equipment for a top-tier event experience.

Qualifications

• Must be 18 years of age.
• Excellent interpersonal and communication skills.
• Ability to stand for up to five hours.
• Available to work varied and/or irregular hours, including weekends.

Responsibilities

• Oversee banquet service to ensure consistent, efficient, and welcoming guest experiences.
• Partner with Banquet Manager and team to deliver remarkable service.
• Demonstrate time management, staffing, and resource use for efficient operations.
• Set up food and beverages attractively and assist in service.
• Interact effectively with guests from diverse backgrounds.
• Maintain cleanliness, care, and inventory of equipment and storage areas.

Skills

Interpersonal skills

Customer service

Job description

Riverside Casino & Golf Resort is seeking a Banquet Captain to ensure consistent, efficient, and welcoming service for all banquet guests. You will partner with the Banquet Manager and fellow team members to deliver remarkable service and manage time, staff, and resources for smooth operations.

Set up food and beverage attractively, assist in service, and interact with guests from diverse backgrounds while maintaining clean, organized storage areas and equipment for a top-tier event experience.