Banquet Captain

Concord Hospitality Enterprises; Pittsburgh (Allegheny County); On-site; USD 35,000 - 110,000; Full time

Job summary

Concord Hospitality Enterprises seeks a dedicated Banquet Captain for their Pittsburgh location. This role involves supervising banquet staff, ensuring exceptional guest service, and managing event execution. Ideal candidates will have a passion for hospitality and a commitment to quality service.

Benefits

Medical/Dental/Vision Plans

401K Options

Tuition Assistance

Discounted Room Rates

Training & Development Opportunities

Qualifications

• Passion for serving others
• Ability to lead and motivate a team
• Experience in food and beverage service

Responsibilities

• Supervise banquet staff and coordinate with Banquet Manager
• Provide exceptional guest service
• Oversee setup and execution for all events

Skills

Guest Service

Team Leadership

Food and Beverage Service

Job description

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Newly Renovated - Courtyard by Marriott Pittsburgh University Center

We are hiring a Banquet Captain!

We seek individuals passionate about serving others! Our hotel events, including receptions, meetings, trainings, and reunions, provide excellent exposure for our venue. By delivering exceptional service, we rely on word-of-mouth to attract additional business. To succeed, we need a team dedicated to quality, service, and efficiency

The Banquet Captain is responsible for the supervision of the Banquet staff. The Banquet Captain coordinates all food and beverage service with the Banquet Manager to ensure excellent guest service.

Responsibilities

Provide exceptional guest service to all customers.

Leads the team with motivation and direction and assures that all standards of quality are in place.

Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.

Deliver food and beverages from staging areas to guests as needed to assist the team.

Assist other servers during peak periods in delivering food and guest requests.

Train others on serving plated, and reception style meal services.

Anticipate guest’s needs and monitor the guests dining experience to ensure satisfaction with food and service.

Respond promptly and courteously to any requests.

Oversee setup, execution, and clean-up for all events.

Perform side work to prepare for upcoming events.

Assure all service areas are kept clean and safe at all times.

Benefits

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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