Banquet Captain

21c Museum Hotels; Nicholasville (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hospitality organization is seeking event staff to provide exceptional service at banquets and events. Responsibilities include preparing setups according to Banquet Event Orders, ensuring guest satisfaction, and maintaining a professional appearance. This is an excellent opportunity for individuals with strong communication skills and a commitment to high service standards.

Qualifications

• Must be able to obtain certifications and licenses required for the position.
• Must be able to stand and exert fast paced mobility for several hours.

Responsibilities

• Act as lead employee for events, ensuring guest satisfaction.
• Set up tables and maintain professional appearance of the banquet area.
• Assist supervisor/manager with tasks associated with events.

Skills

Strong communication skills

Education

High School graduate or equivalent

Job description

Job Description

Responsible for providing excellent customer service to guests as you ensure events and meetings are prepared in accordance with expectations as recorded in the Banquet Event Form (BEO). Assists in the set up of events with Banquet Servicers and Housemen.

• Acts as lead employee for event, working to ensure all guest needs are met and event plan is successfully completed.
• Review guest count and menu by referring to the Banquet Event Order Form (BEO form)
• Sets tables according to the BEO form
• Maintains overall professional appearance of the banquet area, set up of various buffets and food stations
• Responsible for observing Casino standard of service for: coffee breaks, meetings, breakfast, lunch, dinner set up, receptions and buffets
• May present, open and pour wine when serving guests
• Attends staff meetings and training sessions, as required, to increase performance and knowledge
• Stores and maintains all equipment in proper fashion
• Ensures guest satisfaction at the banquets and events.
• Must be able to speak, read, write, and understand English.
• Ability to be self directed and make decisions.
• Must be able to stand and exert fast paced mobility for period of up to four hours in length.
• Adhere to all company policies as defined by the Employee Handbook.
• Maintain a professional appearance at all times, clean and well groomed per standard.
• Answer questions and relate requests/complaints to supervisor/manager.
• Assists supervisor/manager as needed with tasks associated with events.
• Performs miscellaneous duties as directed by supervisor/manager.

Qualifications:
Qualifications

• High School graduate or equivalent.
• Strong communication skills.
• Must be able to stand and exert fast paced mobility for several hours.
• Must be abe to obtain certifications and licenses required for the position

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.