Banquet Captain

Southern Yacht Club; New Orleans (LA); On-site; USD 45,000 - 55,000; Full time

Job summary

Southern Yacht Club in New Orleans seeks a Banquet Captain to supervise catered events and lead staff to ensure guest satisfaction and presentation standards.

Responsibilities include coordinating kitchen and banquet service, training staff, and ensuring compliance with alcohol policies. Requires high school diploma, 2+ years banquet/server experience, and knowledge of liquor laws.

Qualifications

• High school diploma or equivalent.
• Two years banquet/server experience.
• Must be 19+ to serve alcohol.
• Proven track record in banquet functions.
• Some liquor license knowledge.

Responsibilities

• Coordinate and supervise catered events based on client specifications (Banquet Event Order).
• Direct banquet staff during all phases of a catered event.
• Communicate service expectations and goals to staff.
• Coordinate food service between kitchen and banquet staff.
• Inspect linens daily for proper appearance.
• Assist with inventory of banquet wares and equipment.
• Enforce club rules and policies for service of alcohol.
• Prepare and review setup for special functions.
• Lead pre-function meetings and assign server stations.
• Ensure banquet staff are well-groomed and in proper uniform.
• Assist with training, scheduling and evaluating staff.
• Ensure safety, cleanliness and organization of banquet areas.

Skills

Communication skills

Outgoing personality

Wine service

Organization

Emergency procedures

Education

High school diploma or equivalent

Two years banquet/server experience

Job description

Banquet Captain

Reports to: Clubhouse Manager

Supervises: Banquet Servers

Classification:

Education and/or Experience

· High school graduate or equivalent.

· Previous fine dining and banquet experience.

· Must be at least 19 years of age to serve alcohol.

· Minimum two years of Banquet/Private Dining Server experience.

· Proven track record in successfully assisting all types of banquet functions and other special events.

· Some liquor and public entertainment license knowledge.

Job Knowledge, Core Competencies and Expectations

• Knowledge of the principles, procedures and equipment used in the storage, care, preparation, cooking, dispensing and serving of food in large quantities.

• Able to work flexible schedule that includes weekends, holidays and split shifts.

• Must have good communications skills and a dynamic, outgoing personality.

• Good organizational and follow-through skills.

• Ability to demonstrate proper banquet wine service.

• Knowledge of kitchen and banquet equipment.

• Knowledge of and ability to perform required role during emergency situations.

Job Summary (Essential Functions)

Assists management in supervising service personnel to ensure that member and guest satisfaction and presentation standards are consistently attained.

Job Tasks/Duties

• Under general supervision, coordinates and supervises catered events based on client specifications and documented in the Banquet Event Order.

• Supervises and directs banquet staff during all phases of a catered event.

• Effectively and regularly communicates expectations and service goals to staff.

• Coordinates food service between kitchen and banquet service staff.

• Inspects all linens daily for proper appearance.

• Assists with inventory of all banquet service ware, equipment and supplies to meet required needs.

• Enforces established club rules, regulations and policies.

• Prepares and reviews table diagrams, guest tables and set-up needs for special functions.

• Participates in or conducts pre-function meeting with servers to ensure smooth, efficient service; assigns server stations and coordinates the timing of courses.

• Ensures that all banquet staff are well-groomed and in proper uniform.

• Assists with training, supervising, scheduling and evaluating of banquet service staff.

• Assures the neatness, cleanliness and safety of all banquet areas.

• Interacts with banquet host or hostess to assure all needs are being met.

• May serve “VIP” guests.

• Assures that state and local laws and the club’s policies and procedures for the service of alcoholic beverages are consistently followed.

• Analyzes accurately situations requiring solutions and adopts an effective plan of action.

• Notifies management of member and guest complaints.

• Oversees breakdown of event, including clean-up activities and securing the facilities.

• Completes an after-event “Banquet Service Catering Report” to improve quality and efficiency of banquet functions.

• Attends Banquet Department meetings and confers with management to identify, plan and develop methods and procedures to obtain greater efficiency.

Licenses and Special Requirements

• Food safety certification.

• Alcohol beverage certification.

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.

• Push, pull or lift up to 50 pounds.

· Continuous repetitive motions.

· Work in hot, humid and noisy environment.

Hourly rate of $9.50-$12.50 + tips BOE with expected total earnings of $45,000-$55,000 annually