Summary:
This is a highly visible and key supervisory role responsible for assisting the Banquet Manager in the successful ownership and operational execution of Banquet and Meeting functions and duties.
Responsibilities
- To take complete ownership and accountability of an event from the planning and preparation phases, through to the successful execution and tear down of the event and on to the post-con stages.
- To keep the entire department clean & organized at all times.
- To promote and support effective departmental and hotel communication.
- To promote, and maintain effective, confidential, secure record keeping, as well as associate and guest info.
- Maintain complete knowledge of proper forecasting and scheduling as well as complete, accurate and timely payroll procedures.
- Maintain complete working knowledge of: CI and accounts receivable systems and procedures; scheduled in-house group names and information; order of service and traffic flow in an event area; correct use and maintenance of equipment; all departmental standards and service procedures; prices of specified selections of cash functions.
- Attends, participates or leads all meetings as prescribed by the Banquet Manager.
- Maintains accurate, up to date information on the Event Orders.
- Assists in the copying, posting and distributing of "Dailies."
- Delegates specific primary duties and side duties to respective staff members and follows up with coaching, praise or guidance.
- Stays abreast of current trends in order to provide the most up to date products and services.
What You'll Bring
- An understanding that excellence is the expectation.
- 3 or more years of previous banquet experience, preferably in a four-diamond property.
- 1 or more years of supervisory experience in a hotel setting.
- Eligible to serve alcoholic beverages based on state law.
- Knowledge of various food-service styles.
- Excellent computer skills to maintain the administrative tasks.
- Ability to satisfactorily communicate in English with Guests, Management, Staff and co-workers to their understanding.
Other Information
- Day 1 Medical, Dental and Vision insurance.
- Vacation/Paid Time Off (PTO) with rollover.
- Paid Parental Leave.
- Complimentary wellness tools.
- Unlimited referral bonuses.
- 401(k) with company match.
- Hostcare Resources healthcare concierge.
- Leadership development.
- Tuition reimbursement.
- Discounts on hotel rooms, dining, and other travel/entertainment experiences.
- Multiple hotels in each market = more opportunities.
White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.
Location Code: 2560