Banquet Captain

Longboat Key Club; Longboat Key (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Banquet Captain to lead and execute memorable events. This role involves planning and overseeing all banquet functions, ensuring exceptional service and a positive dining experience for guests. The ideal candidate will have a strong background in banquet services, excellent customer service skills, and the ability to manage a team effectively. Join a vibrant team where your contributions will enhance the guest experience and create lasting memories. If you thrive in a dynamic environment and have a passion for hospitality, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Complimentary Bus Pass

Free Associate Parking

Free Meal for every shift

25% Discount in Resort Outlets

Hotel Discounts with OPL

Qualifications

• Experience in hotel banquet department is essential for this role.
• Knowledge of banquet PMS systems is preferred.

Responsibilities

• Plan and execute all banquet events ensuring exceptional service.
• Guide and motivate the banquet team to meet performance standards.
• Maintain cleanliness and organization of banquet rooms.

Skills

Exceptional customer service skills

Problem-solving skills

Communication skills

Ability to lift and move objects (40 lbs)

Ability to stand for long durations

Education

Previous experience in hotel banquet department

Tools

Opera PMS

Micros

Job description

The Banquet Captain is responsible for planning and executing all banquet events including meetings, breakfasts, lunches, dinners, receptions and other events. Create a positively memorable dining experience for patrons through exceptional quality and service.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Complimentary Bus/ Jolly Trolley Bus Passes
• Free Associate Parking
• Free Meal for every shift worked
• 25% Discount in Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount at Opal Sands

Compensation:

• $20-$25/hour

Responsibilities:

• Displays exceptional customer service skills and understands rules of etiquette/flow of service for serving tables.
• Guide, direct and motivate banquet team by setting performance standards and monitoring performance. Ensure that service team is ready to execute at all times.
• Plan the sequence of service and execute its completion in a timely, quiet and courteous manner.
• Assists in the room set up and service of each event. Direct team where needed.
• Observe event guests and communicate with kitchen team to ensure seamless service.
• Review Banquet Event Orders with banquet manager prior to meeting/event to ensure accuracy of menus.
• Keep inventories of equipment and order when necessary.
• Knowledge of banquet PMS systems and billing features.
• Assists with all side work duties and ensures that the banquet rooms are clean and organized, ensuring that the following shift is set up for success.
• Maintain confidentiality of guest and proprietary information, protecting company assets.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
• Maintain regular attendance in compliance with LBKC standards, as required by scheduling which will vary according to the needs.
• Establish and maintain good communications and teamwork with fellow employees and other departments.
• Attend meetings as required by management.
• Perform any other duties as requested by management.

Qualifications:

• Previous experience in hotel banquet department is required.
• Opera and Micros experience is preferred.
• Flexible and long hours sometimes required.
• Ability to lift and move objects weighing 40 lbs. or more.
• Ability to stand for durations of shift.
• Must be able to convey information and ideas clearly.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Ability to work all shifts, including weekends, evenings, and holidays.

The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.