Banquet Captain

Plazahotelelpaso; Groton (CT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Insurance

401k Company Match

Paid Time Off

Competitive wages

Travel Discounts

Employee Assistance and Wellness Program

Job summary

Plazahotelelpaso in Groton, Connecticut is seeking a Banquet Captain to assist in leading banquet staff during events while ensuring the highest levels of guest service are maintained. Responsibilities include setting up banquet rooms, serving food and beverages, and acting as a point of contact for group representatives. The ideal candidate should have previous banquet experience and a high school diploma or equivalent. Benefits include competitive wages, health insurance, and a referral bonus program.

Qualifications

• High School diploma or equivalent preferred.
• Previous banquet experience required.

Responsibilities

• Assist leading banquet staff during assigned functions.
• Set up banquet rooms and serve food and beverages.
• Ensure guest service standards are followed.
• Communicate changes to catering and convention services.
• Coordinate with colleagues for set-ups and time schedules.

Skills

Previous banquet experience

High School diploma or equivalent

Job description

Opportunity: Banquet Captain

Assist leading banquet staff during assigned functions, ensuring colleagues perform in accordance with established guest service standards. Set up banquet rooms, serve food and/or beverages, and help lead the staff at the direction of management.

Your Growth Path

Assistant Banquet Manager – Assistant Restaurant Manager – Banquet Manager

Your Focus

• Check Banquet Staff’s Event Orders to ensure that all information is accurate.
• Set up banquet room as instructed by management, and check room set-up to see that Banquet Event Order directions are completely followed.
• Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
• Replenish beverages and food items as necessary, and check with guests for overall satisfaction.
• Act as point of contact for group representatives when management is not present.
• Communicate all Banquet Event Order changes to catering or convention services office and affected departments.
• Coordinate with banquet colleagues on set-ups, changes and time schedules for all functions.
• Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Help with management to ensure that proper liquor controls are in use.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous banquet experience required.

HHM Hotels Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource.
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and will include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.