Banquet Captain

Mystic Marriott Hotel & Spa; Groton (CT); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Life Insurance

Travel Discounts

Commuter Benefits

Wellness Program

Education/Professional Development

Referral Bonus Program

Job summary

Mystic Marriott Hotel & Spa in Groton, CT seeks a Banquet Captain to assist leading banquet staff during functions, ensuring service aligns with guest standards. You will set up rooms, serve food/drink, and help supervise staff under management guidance.

The role emphasizes attention to event orders, coordination with teams, safety practices, and maintaining liquor controls as required. This position requires standing, lifting, and holiday/weekend shifts; previous banquet experience is required.

Qualifications

• Previous banquet experience required.
• High School diploma or equivalent preferred.

Responsibilities

• Check Banquet Staff’s Event Orders for accuracy.
• Set up banquet room as instructed by management and ensure directions are followed.
• Serve the food and/or beverages to guests per supervisor expectations.
• Coordinate with banquet colleagues on set-ups and time schedules for all functions.
• Act as point of contact for group representatives when management is not present.

Skills

Banquet experience

Hospitality service

Education

High School diploma or equivalent

Job description

Opportunity: Banquet Captain Assist leading banquet staff during assigned functions, ensuring colleagues perform in accordance with established guest service standards. Set up banquet rooms, serve food and/or beverages, and help lead the staff at the direction of management.

Your Growth Path

Assistant Banquet Manager – Assistant Restaurant Manager – Banquet Manager

Your Focus

• Check Banquet Staff’s Event Orders to ensure that all information is accurate.
• Set up banquet room as instructed by management, and check room set-up to see that Banquet Event Order directions are completely followed.
• Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
• Replenish beverages and food items as necessary, and check with guests for overall satisfaction.
• Act as point of contact for group representatives when management is not present.
• Communicate all Banquet Event Order changes to catering or convention services office and affected departments.
• Coordinate with banquet colleagues on set-ups, changes and time schedules for all functions.
• Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Help with management to ensure that proper liquor controls are in use.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background And Skills

• High School diploma or equivalent preferred.
• Previous banquet experience required.

HHM Hotels Benefits And Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource.
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and will include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It