Banquet Captain

atriumhospitality; Franklin (TN); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

401(k) match

Health coverage

Paid time off

Discount programs

DailyPay

Job summary

Atrium Hospitality in Franklin, TN, is seeking a full-time Banquet Team member to manage event setup and breakdown with precise linens, polished silverware, and chip-free china. You will guide the banquet crew to deliver exceptional guest experiences from coffee breaks to full-service dinners.

You will coordinate the flow of service, assist with scheduling, training, and inventory, and handle audio-visual setup.

Qualifications

• Customer service experience required.
• Banquet food service experience preferred.
• Leadership potential to guide a team.
• Food and alcohol certifications or willingness to obtain within 90 days.

Responsibilities

• Lead banquet setup and breakdown with high attention to cleanliness and presentation.
• Coordinate service flow to ensure meals are served smoothly and on time.
• Motivate the banquet team to deliver polished guest experiences.
• Handle audio-visual setup and troubleshooting as needed.
• Assist with scheduling, training, and inventory to keep operations running smoothly.

Skills

Customer service

Leadership

Stamina

Education

Food and alcohol certifications required or willingness to complete within 90 days

Job description

Hotel :
Franklin Embassy Suites
820 Crescent Centre Drive
Franklin, TN 37067
Full time

Compensation Range : $17.50 - $18.38 per hour
Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What's in it for you?

• The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
• Career Growth & Learning - 40% of our management hires are internal promotions!
• Invest in Your Future - 401(k) plan with company match.
• Comprehensive Health Coverag e - Medical, dental, and vision insurance options.
• Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact - Make a difference through Atrium's community service and volunteer programs.

Job Description

• Lead the setup and breakdown of banquet events with precision-clean linens, polished silverware, and chip-free china only, please.
• Coordinate the flow of service like a pro, ensuring meals are served smoothly and on time.
• Guide and motivate the banquet team to deliver top-notch guest experiences, from coffee breaks to full-service dinners.
• Handle audio-visual setup and troubleshooting-yes, you'll be part tech support too.
• Assist with scheduling, training, and inventory to keep the operation running like clockwork.

What We Are Looking For:

• Customer service experience-because happy guests are the heart of hospitality.
• At least 6 months of banquet food service experience-we need someone who's seen a plated dinner or two.
• Leadership potential or experience-you're not afraid to guide a team and step in where needed.
• Food and alcohol certifications (or willingness to complete in 90 days)-because safety is always in style.
• Physical stamina-this role includes lifting, bending, walking, and standing during your entire shift.

Why Atrium?

Hear it from Julie "Atrium is a great place to build a career. If you're considering joining, take the time to research the company and understand its core values-they truly shape the culture and opportunities here."

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy