Banquet Captain

HHM Hospitality; Culver City (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Banquet Captain to assist in leading banquet staff and ensuring exceptional guest service during events. This role involves setting up banquet rooms, serving food and beverages, and acting as a liaison for group representatives. The ideal candidate will have previous banquet experience and a passion for delivering outstanding service. Join a team that values excellence and sustainability while working in a dynamic environment that includes holidays and weekends. This is a fantastic opportunity to grow in the hospitality industry and make a significant impact on guest experiences.

Qualifications

• Previous banquet experience required.
• High School diploma or equivalent preferred.

Responsibilities

• Assist leading banquet staff during assigned functions.
• Set up banquet rooms and serve food/beverages as instructed.
• Inspect banquet areas post-function for cleanliness.

Skills

Banquet Service

Customer Service

Event Coordination

Education

High School Diploma

Job description

Overview

Opportunity: Banquet Captain

Assist leading banquet staff during assigned functions, ensuring colleagues perform in accordance with established guest service standards. Set up banquet rooms, serve food and/or beverages, and help lead the staff at the direction of management.

Potential Career Path

Assistant Banquet Manager – Assistant Restaurant Manager – Banquet Manager

Essential Job Functions

• Check Banquet Staff’s Event Orders to ensure that all information is accurate.
• Set up banquet room as instructed by management, and check room set-up to see that Banquet Event Order directions are completely followed.
• Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
• Replenish beverages and food items as necessary, and check with guests for overall satisfaction.
• Act as point of contact for group representatives when management is not present.
• Communicate all Banquet Event Order changes to catering or convention services office and affected departments.
• Coordinate with banquet colleagues on set-ups, changes and time schedules for all functions.
• Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Help with management to ensure that proper liquor controls are in use.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• High School diploma or equivalent preferred.
• Previous banquet experience required.

Work Environment and Context

• Work schedule varies and will include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It