Banquet Captain

austincountryclub; Austin (TX); On-site; USD 26,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) match

Life insurance

Paid holidays

Uniforms

Free meals

Wellness program

Job summary

Austin Country Club in Austin, TX is seeking a Banquet Captain to join our hospitality team and oversee banquet events at the club.

The role offers a competitive hourly wage with a service charge, along with comprehensive benefits including health insurance, PTO, a 401(k) with up to 4% match after one year, life insurance, paid holidays, uniforms, free meals during shifts, and wellness programs.

Qualifications

• High school diploma or equivalent.
• 3+ years of experience as a banquet captain or in a similar position.
• Physically fit with good stamina for moving and lifting furniture as well as standing for prolonged periods of time.
• Willingness to work long hours and irregular shifts.
• Excellent leadership skills.
• Strong customer service skills.

Responsibilities

• Supervise and manage events at the country club to ensure they run smoothly.
• Lead and coordinate staff shifts and training for service etiquette.
• Coordinate food and beverage service with the kitchen to ensure accuracy.
• Monitor inventory to ensure supplies, equipment, and furniture are available for events.
• Handle guest requests, questions, or complaints promptly and professionally; maintain cleanliness and safety standards.

Skills

Leadership

Customer service

Stamina

Time management

Communication

Education

High school diploma or equivalent

Job description

Austin Country Club in Austin, TX is looking to hire a full-time Banquet Captain to join our hospitality team and help manage banquet events for our club.

This event management position earns a competitive wage of $18/hour, plus a service charge. With the service charge, wages are typically between $19 - $33/hour. We provide our full-time employees with excellent benefits, including health insurance, paid time off (PTO), a 401(k) with up to a 4% match after one year of employment, and life insurance. Additionally, our hospitality team receives paid holidays, uniforms, free meals during working hours, and participation in wellness programs.

QUALIFICATIONS FOR A BANQUET CAPTAIN

• High school diploma or equivalent
• 3+ years of experience as a banquet captain or in a similar position
• Physically fit with good stamina for tasks such as moving and lifting furniture as well as standing for prolonged periods of time
• Willingness to work long hours and irregular shifts
• Excellent leadership skills
• Strong customer service skills

Do you have excellent verbal and written communication skills? Can you balance multiple tasks while demonstrating good time management in a fast-paced environment? Are you able to effectively lead and motivate a team of other staff members? Can you maintain a friendly and professional demeanor even in stressful situations? Are you able to put your best foot forward and present yourself in a clean and professional manner? If yes, you might just be perfect for this event management position in hospitality!

A DAY IN THE LIFE OF A BANQUET CAPTAIN

As a Banquet Captain, you are responsible for supervising and managing events at our country club to ensure that they run smoothly. Your tasks includes managing your staff while prioritizing the comfort and safety of our guests. You set up and manage staff shifts and timetables as well as schedule the necessary training for skills such as customer service and serving etiquette that your staff needs to succeed.

When managing event setup, you run the floor as well as coordinate the food and beverage service by liaising with our kitchen staff to make sure everything is accurate.

In addition, you monitor our inventory to check that we have the necessary supplies, equipment, and furniture that are needed to successfully run an event. Using your excellent customer service skills, you tend to any requests, questions, or complaints that guests bring to you and work to resolve issues in a timely and efficient manner. At all times, you make sure that our venue and facilities are kept clean and organized while following all applicable safety regulations. The job can sometimes be stressful, but you find a way to overcome any challenges that may arise. You find great satisfaction in knowing that your superb leadership skills contribute in a big way to the successful operation of our business, which is why you excel in this event management position with our hospitality team!

ABOUT AUSTIN COUNTRY CLUB

Founded in 1899, Austin Country Club is one of the oldest existing clubs in Texas and home to Harvey Penick, one of the greatest golf instructors who ever lived. As a private, family-oriented club that is rich in tradition, we are known for the quality of our membership and unmatched customer service that exceeds expectations. We are located along the banks of the Colorado River with Austin's iconic Pennybacker Bridge as our backdrop. Spanning over 180 acres of hill country vistas and canyon views in Davenport Ranch, our property is just 10 miles west of downtown Austin.

As one of the oldest and finest clubs in the south, we know that a great experience starts with great people. We have a tradition of excellence not only with club history but also with our team members. Our work environment is fast-paced, collaborative, flexible, and mission-oriented. To show our appreciation for all that our employees do, we offer generous perks as well as competitive, comparable compensation and professional development opportunities to help them gain valuable skills for their careers.

WORK SCHEDULE

This full-time event management position with our country club works a flexible schedule that typically includes irregular hours such as nights, weekends, and holidays.

ARE YOU READY TO JOIN OUR HOSPITALITY TEAM?

Location: 78746