Banquet Captain

Sage Hospitality Group; Asbury Park (NJ); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

401(k) match

Hotel discounts

Referral bonus

Job summary

The Asbury Hotel, part of Sage Hospitality Group in Asbury Park, seeks a Banquet Captain to oversee setup and service in our vibrant dining environments. The role requires quick hospitality instincts, teamwork, and a guest-first approach to ensure memorable events.

You will manage buffet setups, coordinate with the kitchen and service staff, and uphold safety and quality standards across breakfast, lunch, and dinner service at The Asbury Hotel.

Qualifications

• High school education or equivalent required.
• Basic knowledge of customer service principles and restaurant/kitchen operations.
• Ability to use tact and understanding in diverse customer service situations.

Responsibilities

• Read BEOs and perform the required setup.
• Set/maintain tables and stations for service.
• Work flexible shifts including mornings, afternoons, evenings, weekends and holidays.
• Assist Banquet Captain in setup/breakdown of buffets or tables.
• Greet and serve guests following policies; maintain a clean work area.

Skills

Customer service basics

Food service knowledge

Restaurant operations

Tactful communication

Education

High school diploma or equivalent

Job description

Why us?

The Asbury Ocean Club is effortless living at its best – a collection of residential homes, a Beach Club, a boutique hotel, and an unprecedented suite of amenities. A unique blend of intimacy and grandeur serves as the hallmark of your stay in any one of our 54 guest rooms. With magical views, soaring ceilings, and private balconies, the sunlight is amplified, and the outdoors is invited in. Gracefully understated design and handpicked furnishings create the sense of beach house straight out of a dream.

The Asbury mashes up Asbury Park's Victorian-era history, rock-n-roll present, and shiny future into a new kind of social hub. Come experience our vibrant bars and hangouts like our renowned rooftop lounge Salvation, the outdoor movie theater Baronet and our lively lobby bar Soundbooth. There’s something for everyone at The Asbury, whether it’s hanging by the pool, enjoying live music in the lobby, soaking up a well being class on Baronet or simply relaxing in your room, this is the new Asbury Park.

Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world’s best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here.

Job Overview

At The Asbury Hotel, the Banquet Captain works in one of Asbury Park's most spirited dining environments, where great food meets a laid-back, welcoming energy. Set-up, maintain and break down buffet for breakfast, lunch and/or dinner in a safe, accident-free manner. This role calls for genuine hospitality, quick instincts, and a natural ability to make every guest feel like a regular. This Position will make an hourly pay + tips.

Responsibilities

• Read BEO and know how to complete a set-up.
• Set tables in assigned area correctly and uniformly.
• Keep station neat and clean while servicing guest per established policies and procedures.
• Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
• Set tables in assigned area correctly and uniformly.
• Keep station neat and clean while servicing guest per established policies and procedures.
• Use proper in-room clearing and tray jacks.
• Break down buffets or other special food service tables and equipment.
• Assist Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Keep kitchen area & all storage areas clean according to policies set forth by management.
• Clearly and timely communicate needs and concerns to Banquet Captain and/or Manager/Director
• Hours: Flexible; scheduled days and times may vary based on need.
• Complete all set-up and closing duties. Set-up table according to procedures, with table cloth, skirting, food and utensils.
• Maintain buffet table throughout the day, have all food items and utensils out on time and inform manager or hostess of any additional items needed on the table.
• Assist guests; help serve as needed and respond to questions using suggestive selling techniques.
• Clean off buffet table including putting all utensils, food and other items back in the appropriate place in the kitchen.
• Polish up mirrored buspans and coffee urn on a daily basis and put back in dry storage. Perform sidework duties as needed.

OTHER RESPONSIBILITIES

• All other duties as assigned, requested or deemed necessary by management.

SUPERVISORY DUTIES

• Supervises 1-10 associates

BEHAVIORAL FOCUS

At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality.

At The Asbury Hotel, we embrace:

• Social Hub Identity - Vibrant gathering place for locals and visitors
• Cultural Fusion - Victorian history + rock-and-roll heritage + modern future
• Entertainment-Driven Experience - Live music, rooftop, events
• Casual, Playful Lifestyle Hospitality - Laid-back atmosphere with personality, warmth, and a sense of fun
• Innovative, Disruptive Culture - Bold thinking, unconventional choices, redefining what a hotel can be
• Personal Growth & Fulfillment Focus - Work that inspires, challenges, and means something beyond a job title
• Community-Engaged, Passion-Led Service - Team members who care deeply about the guest, the craft, and each other

All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike. These brandings reflect the unique spirit of The Asbury Hotel and align with Sage Hospitality's commitment to genuine, meaningful connection.

Qualifications

Education/Formal Training

• High school education or equivalent.

Qualifications

• One to two years in a related position with this company or other organization(s).

Knowledge/Skills

• Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs.
• Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Bending/kneeling: Ability to bend to lower level cabinets and lift trays.
• Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours.
• No driving required.
• Must have moderate comprehension and literacy to read use records and all special requests.
• Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate.
• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.

Environment

• Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. May perform other duties as assigned.

Benefits

• Eligible to participate in the Company’s 401(k) program with employer matching
• Great discounts on Hotels, Restaurants, and much, more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Salary

USD $15.92 - USD $23.00 /Hr.