BANQUET BARTENDER - ON CALL

Graton Resort & Casino; Rohnert Park (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Graton Resort & Casino in California is seeking Banquet Bartenders to deliver polished beverage service at galas, weddings, concerts, conferences, and VIP events. You will uphold Forbes 5-Star standards, maintain product knowledge, and engage guests with speed and courtesy.

Placement into bartender levels is determined through an audition evaluating speed, accuracy, guest interaction, and technical execution.

Qualifications

• Must maintain proper ID verification procedures and comply with all company, state and local alcohol regulations.
• Maintain knowledge of cocktail trends, wine lists, and event offerings.
• Able to operate InfoGenesis POS screens and handle company funds according to policy.

Responsibilities

• Set up and stock the bar with precision and organization for events.
• Prepare alcoholic and non-alcoholic beverages quickly and accurately.
• Greet guests warmly and deliver beverage service with professionalism.
• Monitor bar cleanliness, inventory, and safety throughout events.
• Collaborate with Captains, Manager, and porters to ensure smooth service.

Skills

Cash handling

InfoGenesis POS

Guest service

Team collaboration

Cocktail knowledge

Alcohol service

Tools

InfoGenesis POS

Job description

Position Summary Banquet Bartenders deliver polished, engaging, and efficient beverage service during a variety of events including galas, weddings, concerts, conferences, and VIP functions. In alignment with Forbes 5-Star service expectations, Banquet Bartenders uphold the highest standards of professionalism, product knowledge, speed, and guest engagement.

Position Summary Banquet Bartenders deliver polished, engaging, and efficient beverage service during a variety of events including galas, weddings, concerts, conferences, and VIP functions. In alignment with Forbes 5-Star service expectations, Banquet Bartenders uphold the highest standards of professionalism, product knowledge, speed, and guest engagement.

Placement into bartender levels is determined through an initial performance-based audition evaluation speed, accuracy, guest interaction, and technical execution. Tier level impacts scheduling priority and eligibility for premium event placement. Bartenders may request reassessment every 90 days for level advancement consideration.

Essential Functions

• Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
• Perform responsibilities in accordance with all Company standards, policies, and procedures.
• Maintain current knowledge of cocktail trends, wine lists, and event specific offerings. Must be familiar with the acceptable alternative item to offer to a Guest in the event an item ordered is unavailable.
• Attend pre-event briefings to confirm beverage service timelines, bar layouts, and signature cocktail specifications.
• Set up and stock the bar with precision and attention to detail, ensuring all tools, products, and glassware are clean, organized, and ready for service.
• Prepare alcoholic and non-alcoholic beverages with speed and accuracy, adhering to recipes and presentation standards.
• Greet guests warmly and deliver beverage service with confidence, professionalism, and efficiency.
• Monitor bar cleanliness, inventory, and safety throughout the event.
• Collaborate with Captains, Manager, and bar porters to maintain seamless flow of service.
• Have full understanding and ability to operate all applicable InfoGenesis POS screens. Able to handle Company funds through cash transaction on the POS in accordance with all Company policies and procedures. Able to maintain accurate and proper cash handling procedures. Ensure there is no comingling of funds.
• Responsible and accountable for all cash variances +/-$10.00.
• Must maintain personal grooming and uniform standards per department and Company standards.
• Uphold proper ID verification procedures and all company, state and local alcohol compliance standards.
• Break down and clean up the bar stations thoroughly post-event, following closing checklists and waste logs.
• Work collaboratively with other banquet staff to ensure successful event execution.
• Provide exceptional customer service and exceed guest expectations.
• This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.