Banquet Bartender - On Call

Grand Sierra Resort; Reno (NV); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Grand Sierra Resort is seeking a hospitality team member to deliver beverage service with professionalism and courtesy. You will operate the POS system, manage checks, and maintain a clean, well-stocked bar aligned with hotel standards.

The role requires clear English communication, ability to work in a fast-paced team, and flexibility to work evenings, weekends, and holidays. Prior banquet service experience is preferred but not required. Must be 21+ years old.

Qualifications

• Experience serving alcohol and menu products.
• Ability to work in a team environment.
• Operates glassware washing and ice/beverage equipment.
• Effective English communication, both written and verbal.
• Basic reading, math, writing and task completion skills.
• Able to follow instructions and meet time requirements.
• Willingness to work all shifts, holidays, nights and weekends.
• Must be at least 21 years old.

Responsibilities

• Provide proper and professional beverage service to guests and staff.
• Input and ring up charges for orders using POS system; create checks for each transaction.
• Maintain cleanliness and sanitation of guest areas and equipment at all times.
• Maintain bar setup daily and replenish ice, beer, and cleaning supplies.
• Answer guest questions and provide information about hotel services and directions.
• Lay out and maintain contact with guests to ensure optimal service.
• Perform any other duties as assigned within the scope of the position.

Skills

Alcohol service knowledge

Team player

Glassware handling

English communication

Reading/writing basic math

Following instructions

Flexible shifts

21+ age requirement

Education

Banquet service experience preferred

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include, but are not limited to, the following:

• Prepare and provide proper and professional beverage service to all guests and cocktail staff in a friendly, courteous and timely manner.
• Input and ring-up charges for guest’s orders using the POS system. Create a check for each transaction, make and return any change as needed.
• Maintain cleanliness and sanitation of guest areas and equipment at all times including removing empty glasses/bottles, cleaning ashtrays, emptying garbage, sweeping/mopping floors, scrubbing/sanitizing equipment, etc.
• Maintain proper and adequate set-up of bar on a daily basis including, before, after and during shift. Refill chemicals, hand soap containers, etc. Refill ice and beer bins, utilizing ice making machines.
• Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and aid provide guest satisfaction. Relay accurate information to guests regarding hours of operation, Hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
• Make constant contact with both internal and external guests to provide optimal guest service.
• Any other duties as assigned within the scope of this position.

KNOWLEDGE/SKILLS/ABILITIES

• Knowledge of serving alcohol with care and menu products.
• Must be able to work in a team environment.
• Ability to operate a glassware washing machine and to re-fill ice bins and beer bins, utilizing ice machines.
• Candidate must be able to communicate in English, both in written and oral form.
• Ability of simple reading, math, writing and task completion skills is required.
• Must have the following skills: following instructions and time requirement.
• Flexible to work all shifts including on call/standby, holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 21 years of age.

CERTIFICATES AND LICENSES

• Must obtain and maintain appropriate licensing with the Alcohol Awareness Card.

EDUCATION and/or EXPERIENCE

• Previous experience banquet service experience preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

PHYSICAL DEMANDS

• While performing the duties of this job, the team member is constantly standing, occasionally walking, reaching overhead, bending over, and crouching during the duration of their shift.
• Must be able to lift/carry and push/pull up to 25lbs or less frequently, and 50lbs or less occasionally.
• Team member will require frequent light with their dominant hand and occasional firm/strong grasping motions with both hands. Finger dexterity of dominant hand will be frequently required.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Work performed indoors and outdoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts.
• Team member may have to work in extreme heat and extreme cold as well as around moving objects and slippery surfaces.
• The noise level in the work environment is usually moderate to loud.
• Team Member may be exposed to odor and secondhand smoke.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.