Banquet Bartender

DoubleTree by Hilton Hotel Phoenix Tempe; Tempe (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the hospitality sector is seeking banquet staff to assist with event setups and provide exceptional service to guests. The role involves setting up banquet rooms, serving food and beverages, and ensuring guest satisfaction. Candidates should have a Food Handler Card and basic knowledge of service standards. This position requires physical stamina and the ability to work flexible hours in a dynamic environment.

Benefits

401(k)

Dental, health, vision, and life insurance

Disability insurance

Employee assistance program

Flexible spending account

Paid time off

Room and employee food & beverage discounts

Qualifications

• Basic English language skills for communication.
• Knowledge of liquor regulations related to serving alcohol.

Responsibilities

• Setup and breakdown of event space according to instructions.
• Serve food and beverages to guests courteously.
• Maintain cleanliness and adhere to health standards.

Skills

Communication

Guest Relations

Food and Beverage Service

Education

Food Handler Card

Job description

Job Summary

Responsible for assisting with the setup and breakdown of the event space and serving food and/or beverages in a friendly, courteous, and professional manner according to the hotel's high standards of quality.

Essential Job Functions

This description summarizes primary responsibilities and qualifications. It is not exhaustive of all duties or qualifications that may be required now or in the future. The hotel operates 24/7, so shifts may vary.

1. Gather supplies and set up the banquet room as described in the Banquet Event Order and as instructed by the Banquet Captain, including linen, service ware, and glassware.
2. Attend pre-event meetings to learn function specifics, including guest and hotel expectations.
3. Greet guests and respond to requests courteously.
4. Serve food and beverages according to the Banquet Captain's instructions to ensure consistency.
5. Bus dishes promptly after each course and at the end of the meal or event.
6. Replenish beverages as needed and check guest satisfaction.
7. After the banquet, clear and reset the room as per supervisor’s specifications.
8. Line up supplies for future functions.
9. Perform side work, including replenishing condiments and restocking supplies.
10. Perform cleaning tasks using standard hotel products to meet health standards.
11. Adhere to all company policies, safety, and security procedures, including fire prevention and emergency protocols.
12. Use protective equipment and report unsafe conditions, accidents, injuries, or property damage to supervisors.
13. Maintain a neat, clean, and well-groomed appearance as outlined in the team member handbook.
14. Perform any additional duties as requested by supervisors or managers.
15. Assist other banquet staff as needed.

Knowledge, Skills & Abilities

• Knowledge of liquor regulations related to serving alcohol.
• Hold a current Food Handler Card.
• Basic knowledge of food and beverage service standards, guest relations, and etiquette.
• Understanding of proper table settings and service ware.
• Basic English language skills for communication and understanding inquiries.
• Ability to follow written instructions for product use.
• Ability to memorize menu items and promote them.
• Ability to operate beverage equipment, e.g., coffee makers.

Physical Demands

• Transport up to 30 lbs. regularly.
• Lifting up to 30 pounds maximum.
• Push or move goods weighing up to 100 lbs. using carts or trucks.
• Frequent twisting, bending, reaching, standing, walking, talking, hearing, seeing, and smiling.

Benefits

• 401(k)
• Dental, health, vision, and life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Paid time off
• Room and employee food & beverage discounts

EEO Statement: Driftwood Hospitality Management is committed to a diverse and inclusive workplace and is an equal opportunity employer. Qualified applicants will be considered regardless of race, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy, genetic information, veteran status, or other protected classes.

Source: Driftwood Hospitality