BANQUET BARTENDER

Columbia Yacht Club; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A premier event venue in Chicago is looking for a dedicated bar service assistant to help provide exceptional service to guests. You will be responsible for preparing and serving beverages, ensuring a high-quality guest experience, and assisting with catered events. The ideal candidate should possess strong communication skills and thrive in a fast-paced environment. This role offers a unique opportunity to be part of an exciting hospitality team.

Qualifications

• Ability to stand and walk for an entire shift.
• Proficiency in alcohol awareness training.
• Ability to recognize and address intoxication in guests.

Responsibilities

• Ensure guest experience exceeds expectations.
• Assist in overseeing catered events.
• Greet guests warmly and respond to needs.

Skills

Effective communication

Multi-tasking

Customer service

Ability to work in stressful environment

Tools

POS system

Knives

Blenders

Job description

Description

Responsible for assisting the Catering Sales Manager in acquiring, maintaining and servicing catering customers A as well as preparing beverages for guests according to recipe. Prepare and serve beverages to guests according to recipes and contracts

• Stock/restock appropriate areas of the bar with alcohol, glassware, ice and supplies
• Available to work a variety of hours, days and shifts, including weekends
• Effectively service a full bar top, cocktail station
• Safely and effectively transport food or beverages to a table of three in a single trip
• Ability to safely tolerate hands being exposed to liquids frequently, including water, cleaning solutions, alcohol, various juices and other liquids
• Safely and effectively use and operate all necessary tools and equipment, including knives and blenders
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multi-task calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Assist in overseeing catered events
• Assist with special projects when required by Partners, GMs or Managers
• Become proficient in servicing catering calls
• Answer incoming catering calls and emails; respond or distribute to the appropriate person
• Email, fax or mail collateral and materials to prospective clients
• Update client list as property of LEYE
• Understand and respond knowledgeably to questions about the restaurant and menu
• Use sales techniques to present and encourage current promotions to guests
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed
• Safely and properly change beer kegs, CO2 tanks and soda dispensers
• Manually wash and sanitize glassware using a three compartment sink
• Account for and maintain the security of all bar stock and inventory
• Responsible for the security and reconciliation of the bar cash drawer
• Ability to recognize an intoxicated guest, refuse to overserve guests and seek out management with any concerns about a guest that appears intoxicated
• Accurately record and account for all items ordered, process payments, and account for and balance all sales/receipts in compliance with restaurant policies and procedures
• Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals