BANQUET ATTENDANT - SEASONAL

PENN Entertainment; Dayton, Bay Lake (OH, FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant and dynamic team at an industry-leading entertainment provider! This role offers a unique opportunity to engage with guests in a fast-paced environment, ensuring they have a memorable experience. You'll be responsible for creating a fun atmosphere, promoting events, and providing exceptional service. With a focus on career growth and a commitment to diversity and sustainability, this is more than just a job—it's a chance to be part of something exciting and impactful. If you thrive in high-energy settings and love serving others, we want to hear from you!

Qualifications

• Must be 21 or older with a high school diploma or equivalent.
• Outgoing, energetic attitude and ability to work as a team.

Responsibilities

• Foster a fun environment and promote gaming events.
• Ensure compliance with service guidelines and maintain cleanliness.

Skills

Outgoing and energetic attitude

Ability to follow instructions

Teamwork

Initiating conversations

Ability to work in a fast-paced environment

Education

High school diploma or equivalent

Tools

T.I.P.S training

Basic software skills

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

WE LOVE OUR WORK.

• Responsible for fostering a fun environment.
• Responsible for being a gracious host to all guests and co-workers.
• Responsible for promoting a positive influence in the community and participating in company-sponsored events.
• Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.
• Monitor guest consumption of alcohol and intervene as needed according to company policy and T.I.P.S training.
• Promote gaming events and promotions.
• Process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.
• Maintain a clean and stocked workstation.
• Comply with state, company, and department policies and regulations.
• Must have open availability including all three shifts, weekends, and holidays.
• Expedite and run food for all tables.
• Keep the area clean, organized and sanitized.
• Understand and articulate the menu and drinks to guests.
• Set up, tear down, and clean banquet areas for events, assure adequate supplies are ready for event preparation.
• Prepare dessert area and banquet line.
• Work as a team member to assure a successful banquet event.
• Direct guests to appropriate areas explaining room layout and event details.
• Attend to guests’ needs and correctly execute the proper sequence of service.
• Maintain clean and orderly buffets by restocking food items as necessary and communicating needs to kitchen staff.
• Transport service items from the back of the house into function area.
• Perform duties in a safe manner; report any potential safety hazards to management staff.
• Will work special events, as needed.
• Other duties, as needed.

BRING US YOUR BEST.

• Must be 21 or older.
• Must have high school diploma or equivalent.
• Must have outgoing, energetic and enthusiastic attitude.
• Must enjoy hosting and serving others.
• Must be comfortable initiating conversations and creating a fun environment with our guests.
• Able to promptly and accurately follow instructions given by Supervisor or Manager.
• Must qualify for licensing by Ohio Lottery Commission.
• Must be able to work as a team.
• Must be able to tolerate a high stimulus environment.
• Must be able to work at a very fast pace and walk long distances throughout the shift.
• Must be able to pass a background check.
• Must have open availability including all three shifts, weekends, and holidays.
• Must be able to respond to visual and oral cues.
• Must meet professional appearance standards as prescribed by company policy.
• Must be comfortable and capable of learning new software.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer