Bankruptcy Specialist II

Newrez LLC - Servicing; Tempe (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental & vision

HSA with employer contrib

401(k) retirement match

Parental Leave

Adoption Assistance

Tuition & Certification

Employee Mortgage Loan

Emergency & Disaster Fund

Volunteer Time Off

Matching Gifts

Grants & nonprofit resources

ERGs program

Job summary

Newrez LLC - Servicing is seeking a detail‑oriented Bankruptcy Case Manager II to handle complex bankruptcy accounts and rising caseloads. You will analyze information, review filings, and coordinate with trustees to maximize recovery within bankruptcy plans.

Ideal candidates have a Bachelor's degree and 2–4 years in mortgage bankruptcy or related legal services, with strong written and verbal communication and Excel skills. Training and growth opportunities are provided.

Qualifications

• Bachelor's degree preferred; 2–4 years in mortgage bankruptcy or related legal services.
• Experience with bankruptcy processes, claim filings, and court deadlines preferred.
• Strong written and verbal communication; ability to multi-task in a dynamic environment.

Responsibilities

• Handle complex bankruptcy accounts or increased caseloads.
• Receive, update and review bankruptcy information daily.
• Research accounts using PACER, AIS, trustee sites and internal systems.
• Prepare and file Proofs of Claim and Transfers of Claim with bankruptcy courts by deadlines.
• Ensure proper post-petition payment tracking in the ILS system.
• Document all bankruptcy correspondence related to collateral.
• Monitor payments per bankruptcy plan, including trustee payments.
• Communicate with trustee or debtor's attorney to facilitate payments.
• Identify issues that may require legal action (plan/claim objections, motions).
• Coordinate with Litigation, Foreclosure, and Loss Mitigation teams.
• Perform discharge reviews to determine lien release requirements.
• Assist on special projects as needed by management.

Skills

Verbal communication

Written communication

Multi-tasking

Attention to detail

Excel (basic)

Education

Bachelor's degree

Tools

PACER

AIS

Excel

Job description

Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We're a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that's why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Primary Function

The Bankruptcy Case Manager II must be organized and detail-oriented to handle complex bankruptcy accounts or an increased caseload. Through analysis, review, and referral, accounts will be statused and monitored to ensure maximum recovery within the parameters of the bankruptcy case.

Principal Duties

• Ability to take more complex bankruptcy accounts or handle increased caseloads.
• Receive, update and review bankruptcy information daily.
• Research accounts using PACER (bankruptcy database), AIS, trustee sites and other outside systems as well as internal systems.
• Prepare and file Proofs of Claim and Transfers of Claim with the bankruptcy courts by scheduled deadline.
• Ensure that pre-and post-petition payment tracking is set up correctly in the ILS system.
• Receive and document all systems as to any bankruptcy correspondence received pertaining to the collateral.
• Monitor accounts for payments in accordance with the bankruptcy plan to include trustee and post-petition payments.
• Contact trustee, debtor's attorney, or debtor (when appropriate) to facilitate timely pre- and post-petition payments.
• Identify any issues that qualify for any legal action to include plan objections, claim objections, motions for relief and adversaries.
• Work closely with the Bankruptcy Litigation and Foreclosure and Loss Mitigation teams to ensure proper treatment of our account in the bankruptcy case.
• Perform discharge reviews to determine any lien release requirements, accounting adjustments, and/or collection restrictions that are appropriate post-bankruptcy.
• Assist on any special projects assigned by management.
• Performs related duties as assigned by supervisor.

Education and Experience Requirements

• Bachelor's Degree preferred.
• 2-4 years of related experience
• 2-4 years of experience in mortgage bankruptcy or related legal services preferred.
• Any legal background would be beneficial.

Knowledge, Skill, and Ability Requirements

• Good verbal and written communication skills.
• Ability to multi-task in an environment of frequently changing priorities by maintaining a daily work list in addition to special projects.
• Excellent work ethic and exceptional attention to detail.
• Good computer and internet skills.
• Beginner's level Microsoft Excel.

Additional Information:

While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We're a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits :

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW:

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
• Matching Gifts Program - dollar-for-dollar up to $1,000
• Access to grants, nonprofit resources, and volunteer opportunities
• More than $6,000,000 donated since 2020
• 1 in 5 employees participates in at least one Employee Resource Group (ERG)

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employe