Banking Workflow Automation Specialist

Hills Bank and Trust Company; Iowa City (IA); On-site; USD 85,000 - 110,000; Full time

Job summary

Hills Bank and Trust Company in Iowa City is seeking a Business Process Automation Analyst to design, configure, test, and maintain automated workflows across retail and corporate banking functions. You will translate business needs into scalable workflow solutions while maintaining security, controls, and regulatory alignment.

The role requires collaboration with business units and technology teams, plus strong communication skills to train users and document processes.

Qualifications

• Bachelor's degree in IT, analytics, business administration/MIS or related field.
• 2+ years of workflow automation, business process management, or process improvement experience.
• Experience gathering and documenting business requirements, process flows, and rules.
• Experience configuring or supporting workflow, automation, or low-code platforms.
• Experience with testing, issue resolution, change management, and implementation support.
• Strong written, verbal, facilitation, and interpersonal communication skills.
• Ability to work independently, manage priorities, and collaborate across teams.

Responsibilities

• Analyze and improve business processes and opportunities for automation.
• Design, configure, test, implement, and maintain automated workflows.
• Collaborate with business units and technology teams to translate requirements into solutions.
• Administer workflow platforms, monitor performance, and provide support.
• Coordinate with internal teams and vendors for integrations and changes.
• Generate reports on workflow performance and provide insights for optimization.

Skills

Requirements gathering

Documentation

Stakeholder comms

Workflow automation

Testing

Change management

Independent work

Cross-functional teamwork

Education

Bachelor's degree in IT or MIS

Tools

Power Automate

Power BI

Salesforce Flow

Core banking platforms

Job description

Hills Bank and Trust Company in Iowa City is seeking a Business Process Automation Analyst to design, configure, test, and maintain automated workflows across retail and corporate banking functions. You will translate business needs into scalable workflow solutions while maintaining security, controls, and regulatory alignment.

The role requires collaboration with business units and technology teams, plus strong communication skills to train users and document processes.