Banking Teller & Customer Care Specialist

Fifth Third; Evansville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Evansville, IN, is seeking a CSR/Teller to deliver outstanding customer service at the North Park location. You will handle cash, assist customers with financial needs, and refer complex inquiries to bankers. A thorough understanding of bank policies is required, along with a commitment to integrity and confidentiality.

The role involves daily office tasks, balancing duties, and flexible scheduling. This is a full-time position located on-site in Evansville, Indiana.

Qualifications

• High school diploma or GED required.
• Experience handling cash and interacting with the public.
• Understanding of retail policies and procedures.
• Strong judgment and problem-resolution skills.
• Flexible scheduling availability.

Responsibilities

• Deepen customer relationships and guide customers to meet their financial needs.
• Provide follow up to customer questions and resolve issues.
• Maintain confidentiality and ethical conduct in all customer interactions.
• Perform daily office responsibilities and coordinate with platform team for efficient operations.
• Maintain balancing records and address outages; escalate as needed.
• Identify customer needs and refer to Bankers/partners for consultative conversations.
• Develop working knowledge of Retail products and services offered.

Skills

Customer service

Cash handling

Public interaction

Policy compliance

Judgment & problem solving

Education

High school diploma or GED

Job description

Fifth Third Bank in Evansville, IN, is seeking a CSR/Teller to deliver outstanding customer service at the North Park location. You will handle cash, assist customers with financial needs, and refer complex inquiries to bankers. A thorough understanding of bank policies is required, along with a commitment to integrity and confidentiality.

The role involves daily office tasks, balancing duties, and flexible scheduling. This is a full-time position located on-site in Evansville, Indiana.