Relationship Banking Specialist

SOUTHSTATE BANK, NATIONAL ASSOCIATION; United States; On-site; USD 32,000 - 52,000; Full time

Job summary

The Universal Banker role at SouthState Bank involves serving as a full-service, single point of contact in the branch for customers’ financial needs, combining teller and financial service responsibilities. You will focus on transmitting a high level of customer service while expanding customer relationships and supporting account management.

Primary duties include handling teller transactions, opening deposit accounts, and assisting with other services like wires and stop payments—while

Qualifications

• Education : High School diploma or equivalent.
• Experience : Cash handling, sales, customer service. Previous banking experience preferred.
• Specific Knowledge : Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English

Responsibilities

• Processes teller transactions for savings and checking and loan accounts.
• Opens new deposit accounts and handles other services such as stop payments, wire transfers, and other maintenance functions within assigned limits.
• Resolves customer problems and complaints with courtesy and discretion and directs customers with difficult problems to other sources for assistance.
• Explains policies and procedures as necessary, keeping in mind most customers' unfamiliarity with them.
• Balances transactions daily and maintains branch records and reports.

Skills

Cash handling

Customer service

Sales experience

English proficiency

Education

High School diploma or equivalent

Job description

The Universal Banker role at SouthState Bank involves serving as a full-service, single point of contact in the branch for customers’ financial needs, combining teller and financial service responsibilities. You will focus on transmitting a high level of customer service while expanding customer relationships and supporting account management.

Primary duties include handling teller transactions, opening deposit accounts, and assisting with other services like wires and stop payments—while