Banking Solutions Specialist

First Horizon Bank; Marco Island (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical with wellness incentives

Dental and vision

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

More -- FirstHorizon.com/First-Horizon

Job summary

First Horizon Bank is seeking a customer-focused teller with platform support skills to minimize client wait times and deliver quality service in a fast-paced environment.

You will identify client needs, open deposit accounts including IRAs and CDs, and refer products to deepen client relationships. The role includes outbound calls and assisting with loan applications as part of a team-focused banking center.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience.
• High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred.

Responsibilities

• Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service.
• Identify client needs through consultative conversations and recommend appropriate products and services to meet those needs.
• Open and process new demand and time deposit accounts including savings accounts, IRAs, certificates of deposit, and money market accounts.
• Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships.
• Conduct regular outbound calls to clients and prospects, including participating in client/prospect calling activities during special deposit/loan campaigns.
• Assist client with loan application for personal/retail consumer needs and “handing off” the processing of these applications to the appropriate associate.

Skills

Cash handling

Customer service

Sales referrals

Education

High School Diploma or GED

Tools

Microsoft Office Suite

10-key calculator

Coin counter

Job description

First Horizon Bank is seeking a customer-focused teller with platform support skills to minimize client wait times and deliver quality service in a fast-paced environment.

You will identify client needs, open deposit accounts including IRAs and CDs, and refer products to deepen client relationships. The role includes outbound calls and assisting with loan applications as part of a team-focused banking center.