Banking Service Associate — Customer Service & Sales Expert

First Merchants Corporation; Winchester (IN); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Base Pay PLUS Bonuses

Medical, Dental and Vision Insurance

401k

Health Savings and Flexible Spending

Vacation/Sick Time

Paid Holidays

Paid Parental Leave

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants Corporation is seeking a customer-focused banking center role in Indiana. You will provide excellent service by handling customer requests for banking transactions, resolving inquiries, and building loyalty.

You will balance cash and daily transactions, support vault and ATM operations, and assist with opening/closing the center. The role includes selling bank products, making referrals, and participating in coaching sessions to achieve targets, within a compliant and secure

Qualifications

• High School Diploma or Equivalent.
• 3 months of sales, cash handling, or related experience.

Responsibilities

• Provide excellent customer service by responding to customer requests for banking transactions.
• Balance cash, daily transactions, vault and ATM duties.
• Sell bank products and make customer referrals to support goals.
• Assist with opening and/or closing the banking center.
• Follow information security policy and verification procedures to protect customer privacy.

Skills

Customer service

Cash handling

Sales referrals

Communication

Education

High School Diploma or Equivalent

Job description

First Merchants Corporation is seeking a customer-focused banking center role in Indiana. You will provide excellent service by handling customer requests for banking transactions, resolving inquiries, and building loyalty.

You will balance cash and daily transactions, support vault and ATM operations, and assist with opening/closing the center. The role includes selling bank products, making referrals, and participating in coaching sessions to achieve targets, within a compliant and secure