Banking Sales Associate — Customer Experience Pro

INTERNATIONAL BANK OF COMMERCE; Sand Springs (OK); On-site; USD 28,000 - 34,000; Full time

Job summary

IBC Bank in Sand Springs, OK is seeking a Sales Associate to deliver efficient customer and financial services and to help grow relationships. You will assist walk-in customers, promote bank products, onboard new clients, and support branch operations with accuracy and a friendly, professional demeanor.

The role requires at least a high school diploma and 1+ years of customer-facing experience; bilingual English/Spanish is preferred.

Qualifications

• High school graduate or GED equivalent.
• 1+ years of experience interacting with people preferred.
• Proficient with computer programs and basic Microsoft Office.

Responsibilities

• Provide efficient customer service and financial services to walk-in customers.
• Promote bank products and services and establish new relationships.
• Assist with onboarding, opening/closing procedures, and dual control.
• Maintain branch inventory and support compliance and procedures.
• Travel to assist other branches as needed and participate in sales training.
• Respond promptly to customer complaints and participate in events.

Skills

Problem analysis

Focus on results

Initiative

Service orientation

Focus on quality

Perseverance

Resourcefulness

Teamwork

Oral and written communication

Bilingual (English/Spanish) preferred

Education

High school diploma or GED

Tools

Microsoft Office

Job description

IBC Bank in Sand Springs, OK is seeking a Sales Associate to deliver efficient customer and financial services and to help grow relationships. You will assist walk-in customers, promote bank products, onboard new clients, and support branch operations with accuracy and a friendly, professional demeanor.

The role requires at least a high school diploma and 1+ years of customer-facing experience; bilingual English/Spanish is preferred.