Banking Representative - Plant City

Bank of Tampa; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with matching

ESOP - Employee Stock Ownership Plan

Paid time off

Parental leave

Tuition assistance

Job summary

Bank of Tampa is hiring a Banking Representative to provide frontline client service and support daily office operations. You will process deposits, withdrawals, and payments, balance cash drawers, and maintain confidentiality while upholding risk controls.

The role requires at least a high school diploma or GED and 1 year of customer service or cash handling experience. Training and benefits are provided.

Qualifications

• Minimum one year of customer service or cash handling experience.
• Ability to accurately handle cash and follow procedures.
• High school diploma or GED required.

Responsibilities

• Deliver outstanding client service with a friendly, proactive attitude.
• Accurately perform routine banking transactions including deposits and withdrawals.
• Balance cash drawer daily and follow cash-handling policies.
• Verify client identity and ensure compliance with policies and regulations.
• Maintain knowledge of banking products and procedures.
• Escalate complex requests to appropriate team members.
• Uphold confidentiality and risk awareness.

Skills

Customer service

Cash handling

Communication

Education

High school diploma or GED

Tools

Cash handling procedures

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Plant City Office, Plant City, FL, US

5 days ago Requisition ID: 1428

Position Overview

The Banking Representative provides frontline client service and supports daily office operations by accurately processing transactions, maintaining cash controls, and promoting bank products and services. This role is essential in delivering a positive client experience and ensuring operational integrity. Banking Representatives operate within established procedures and receive guidance and support when addressing non‑routine or complex client needs.

Primary Duties & Responsibilities

• Deliver outstanding client service with a friendly, professional, and proactive attitude.
• Accurately perform routine banking transactions including deposits, withdrawals, check cashing, payments, and basic account servicing.
• Balance individual cash drawer daily and adhere to all cash‑handling and dual‑control procedures.
• Verify client identity and ensure compliance with applicable policies, procedures, and regulations.
• Engage clients in supported conversations to identify basic needs and appropriately elevate opportunities or concerns.
• Maintain working knowledge of banking products, services, systems, and operational procedures.
• Escalate complex requests, exceptions, or issues to Banking Support Specialists or leadership.
• Maintain confidentiality and uphold the Bank’s standards for professionalism, integrity, and risk awareness.
• Participate in required training and development activities.

Minimum Qualifications

• High school diploma or GED.
• One year customer service experience or cash handling experience or a bachelor’s degree
• Ability to accurately handle cash and follow established procedures.

Our Way

Preserve and enhance our culture in which the values of honesty, integrity, confidentiality, trust and respect are the underlying principles by which we work

Make a meaningful difference in our community through our service and financial support

Maintain a safe and sound institution that operates in conformity with the spirit as well as the letter of all applicable laws, rules and regulations, and maintain open and forthright communication with our regulators

You will have the opportunity to participate, subject to the terms and conditions of the respective plans, in a comprehensive package of benefits. As a highlight:

• Eligibility for health, dental, vision, life and disability insurance coverages
• Retirement Plan - 401k with matching
• ESOP- Employee Stock Ownership Plan
• Time away from work – vacation time, sick time and holidays
• Paid parental leave
• Tuition Assistance

THE BANK OF TAMPA IS AN EQUAL OPPORTUNITY EMPLOYER