Banking L&D Trainer — Elevate Skills & Service

Farmers & Merchants Bank of Long Beach; Seal Beach (CA); On-site; USD 36,506 - 57,170; Full time

Job summary

Farmers & Merchants Bank of Long Beach is seeking an L&D Trainer to design, develop, and deliver engaging training programs across branches. The role focuses on core banking systems, customer service excellence, and operational best practices, with flexibility for in-person and virtual formats.

The ideal candidate will facilitate learning experiences, collaborate with subject matter experts, and apply data-driven approaches to improve performance and outcomes across teams.

Qualifications

• Experience delivering instructor-led and virtual training.
• Experience training on core banking systems.
• Professional certifications in learning and development preferred.
• Familiarity with LMS and digital learning technologies.
• Banking operations and regulatory training experience preferred.

Responsibilities

• Assist in creating, developing, and delivering training materials and curricula.
• Deliver technical skills training on core banking systems and related platforms.
• Facilitate sessions in classroom and virtual environments.
• Partner with SMEs to design and implement learning initiatives.
• Collect and analyze training feedback to improve programs.
• Organize webinars, events, and in-person learning sessions.
• Provide coaching and one-on-one training to employees.

Skills

Facilitation

Training delivery

Communication

Coaching

Presentation

Education

Bachelor’s degree

Tools

Jack Henry Xperience

ArgoKeys

Laserfiche

Microsoft 365

LMS

Job description

Farmers & Merchants Bank of Long Beach is seeking an L&D Trainer to design, develop, and deliver engaging training programs across branches. The role focuses on core banking systems, customer service excellence, and operational best practices, with flexibility for in-person and virtual formats.

The ideal candidate will facilitate learning experiences, collaborate with subject matter experts, and apply data-driven approaches to improve performance and outcomes across teams.