Banking Customer Service & Teller Associate

FIRST STATE BANK; Rochester Hills (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health, Dental, Vision (Full Time)

401K match

Paid Time Off

Paid Holidays

Educational Assistance Program

Employee Assistance Program

Community involvement

Job summary

FIRST STATE BANK seeks a Customer Service Representative to deliver outstanding service at the Rochester Hills location. You will process teller transactions accurately, assist customers with financial needs, and contribute to branch goals in a dynamic team setting.

Ideal candidates have a High School diploma or GED and at least six months of teller or retail experience, with strong communication and cash handling skills.

Qualifications

• High School diploma or equivalency (GED)
• Six months of teller or retail sales experience
• Demonstrate proficiency with technology and software
• Ability to travel to branch locations and work Saturdays/evenings when required

Responsibilities

• Deliver high quality customer service and complete teller transactions accurately
• Cross-sell products and services to deepen customer relationships
• Maintain cash controls and balance cash drawer
• Follow bank policies and procedures including security and compliance

Skills

Customer service

Cash handling

Communication skills

Problem solving

Team player

Education

High School diploma or GED

Tools

POS system

Banking software

Job description

FIRST STATE BANK seeks a Customer Service Representative to deliver outstanding service at the Rochester Hills location. You will process teller transactions accurately, assist customers with financial needs, and contribute to branch goals in a dynamic team setting.

Ideal candidates have a High School diploma or GED and at least six months of teller or retail experience, with strong communication and cash handling skills.