Banking Customer Service Representative

Regalbanknj; Livingston (NJ); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading banking institution is seeking a Bank Teller to provide excellent customer service and assist with account-related tasks. The ideal candidate will have at least 1 year of experience in a domestic Bank Teller role, ensuring customer satisfaction and supporting various banking services. Join a dynamic team and enjoy benefits such as retirement plans and health insurance.

Benefits

Retirement plans

Health insurance

Paid days off

Overtime rate for Saturday hours

Qualifications

• Minimum 1 year experience in a domestic Bank Teller role.
• Licensed or certified to negotiate bank products and services.

Responsibilities

• Provide customer service in person and over the phone.
• Perform tasks related to consumer and business account products.
• Maintain ATM and corresponding outdoor area.

Skills

Customer Service

Bank Products Knowledge

Tools

Fiserv-Cleartouch

Job description

Description

Qualified candidates must have at least 1 year in a domestic Bank Teller role.

• Provide friendly and efficient customer service in person and/or over the telephone.
• Perform customer account related tasks, including, but not limited to, consumer and business account products and services, certificate renewals, card related activity, wire transfers, retirement accounts, estate and trust account assistance.
• Serve in the capacity of a Teller when a coverage need arises.
• Actively educate and promote awareness of Bank products and services to potential and existing customers in an effort to establish and/or expand the customers’ relationship with the Bank.
• Assist customers and Management with use and maintenance of coin counting machine.
• Assist in the procedures necessary to close the branch facility daily.
• Responsible for assuring daily upkeep of ATM and corresponding outdoor area, when necessary.
• Hold licenses/certifications necessary to negotiate bank products and services, including Mortgage Loan Originator (MLO) identification number (may be obtained post-hire).
• Handle all details in connection with the safe deposit boxes. (within select offices)
• Be familiar with and adhere to banking regulatory and reporting requirements.
• Familiarity with Fiserv-Cleartouch software preferred.

66 West Mount Pleasant Avenue; Livingston, NJ

Mondays – Friday 8:45 am – 5:15 pm

Saturdays (as scheduled) 8:15 am – 12:15 pm

BENEFITS:

Retirement plans

Health insurance

Paid days off

Overtime rate paid for Saturday hours worked

PRE-EMPLOYMENT SCREENING:

Credit check

Criminal Check

Reference Check

Somerset Regal Bank retains the right to change or modify job duties at any time. The above job description is not all encompassing nor is it to be considered a contract of employment. Somerset Regal Bank is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.