Banking Customer Insights & AI Intern

Charlie Hustle, LLC.; New York (NY); On-site; USD 4,133,000 - 5,510,000; Full time

Job summary

Moody's is seeking a Banking Customer Intelligence & Performance Summer Intern in New York. You will turn customer data into actionable insights for banking clients, collaborating with internal teams and using AI-enabled tools to enhance workflows.

The program runs June–August 2027 and requires active enrollment in a related undergraduate or graduate program, with a graduation window of 2027–2028. This paid internship offers hands-on learning, mentorship, and exposure to real client work, with

Qualifications

• Currently pursuing an undergraduate or graduate degree in Business, Data Science, Computer Science, Engineering, or a related field.
• Graduation date of December 2027 – June 2028
• Ability to work during program dates: June 7th - August 13th 2027

Responsibilities

• Support Moody's Banking Customer Engagement team by turning customer data into clear, connected insights that help serve banking clients more effectively.
• Partner with internal teams to aggregate and interpret customer information, including product usage, satisfaction scores, support requests, project status, and event feedback
• Help build simple, intelligent tools and workflows using AI assistants and related technology that transform customer data into actionable insights
• Work with data platforms to organize customer information in a way that is easy to analyze and report on
• Help design workflows that give internal teams real-time visibility into customer health and engagement
• Collaborate closely with internal stakeholders and, on occasion, customers directly to ensure the solutions built reflect real client needs
• Support efforts to track customer value delivery and demonstrate the impact of the client relationship

Skills

Python

Data analytics

Communication

Problem solving

AI curiosity

Education

Undergraduate/Graduate degree in related field

Tools

Salesforce

CRM tools

Job description

Moody's is seeking a Banking Customer Intelligence & Performance Summer Intern in New York. You will turn customer data into actionable insights for banking clients, collaborating with internal teams and using AI-enabled tools to enhance workflows.

The program runs June–August 2027 and requires active enrollment in a related undergraduate or graduate program, with a graduation window of 2027–2028. This paid internship offers hands-on learning, mentorship, and exposure to real client work, with