Banking Customer Experience Specialist I

Westamerica Bancorporation; Fairfield (CA); Vor Ort; USD 42.000 - 52.000; Vollzeit

Zusammenfassung

Westamerica Bank in California is seeking a Customer Service Representative to respond to customer telephone inquiries by direct action or referral. You will help with requests, sell bank services, resolve problems, and explain policy on rates and service charges.

Prior call center experience is a plus; bilingual is desirable but not required. The position follows a 40-hour week and is based in California. EOE.

Qualifikationen

• Previous customer service skills in a banking environment preferred.
• Prior call center experience is a plus.
• Bilingual helpful but not required.

Aufgaben

• Respond to customer telephone inquiries by direct action or referral questions & requests.
• Complies with customer requests, sells bank services, resolves problems, and explains Bank policy regarding rates and service charges.

Kenntnisse

Customer service

Call center experience

Jobbeschreibung

Westamerica Bank in California is seeking a Customer Service Representative to respond to customer telephone inquiries by direct action or referral. You will help with requests, sell bank services, resolve problems, and explain policy on rates and service charges.

Prior call center experience is a plus; bilingual is desirable but not required. The position follows a 40-hour week and is based in California. EOE.