Banking Customer Experience Specialist

Bangor Savings Bank; Windham (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

Bangor Savings Bank in Windham, CT is seeking a customer-focused Teller to provide a full range of banking services and develop strong relationships with customers with basic deposit and lending needs. The role processes teller transactions accurately, explains bank products, and collaborates with partners to meet branch and sales goals while maintaining cash controls and security standards.

Applicants should have a high school diploma or equivalent and at least two years of retail banking or

Qualifications

• High school diploma or equivalent.
• Two years experience in retail banking, lending, sales, customer service and/or cash handling experience.
• Demonstrated basic lending proficiency.
• Demonstrated personal computer literacy.

Responsibilities

• Promotes a customer-centered culture and builds relationships with customers.
• Processes consumer deposits, loans, and teller transactions accurately.
• Maintains cash and transaction records and adheres to policy.
• Responds to customer inquiries regarding bank products and services.
• Collaborates with partners to provide appropriate solutions.

Skills

Integrity/Ethics

Vision/Values

Adaptability/Flexibility

Initiative

Interpersonal Skills

Productivity

Decision Making

Teamwork

Sales Skills

Education

High school diploma or equivalent

Job description

Bangor Savings Bank in Windham, CT is seeking a customer-focused Teller to provide a full range of banking services and develop strong relationships with customers with basic deposit and lending needs. The role processes teller transactions accurately, explains bank products, and collaborates with partners to meet branch and sales goals while maintaining cash controls and security standards.

Applicants should have a high school diploma or equivalent and at least two years of retail banking or