Banking Customer Experience Specialist

HOMEBANK; Mexico (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

HOMEBANK in Missouri seeks a teller to accurately process customer transactions, verify cash, and maintain secure cash handling procedures. You will reconcile the cash drawer daily and support digital banking solutions using NuPoint Core System.

The role requires strong communication, excellent numerical skills, and the ability to operate banking equipment such as cash recyclers and coin counters. A High School Diploma or related experience is expected.

Qualifications

• High School Degree or related experience.
• Strong communications (written and verbal), customer skills, & interpersonal skills.
• Strong computer skills.
• Proficient with PC based teller software or willingness to learn.
• Ability to operate NuPoint Core System.

Responsibilities

• Receives and verifies cash from customers and follows all cash handling procedures.
• Accurately reconciles cash drawer daily including scanning of all images.
• Processes customer transactions: Loan payments, deposits, withdrawals, cash checks, and monetary instruments.
• Receives and verifies checks, examines items for appropriate endorsements and completes hold requests as needed.
• Understands and operates NuPoint Core System and related banking equipment.

Skills

Communication skills

Customer service

Interpersonal skills

Computer skills

Education

High School Diploma

Tools

Teller software

Job description

HOMEBANK in Missouri seeks a teller to accurately process customer transactions, verify cash, and maintain secure cash handling procedures. You will reconcile the cash drawer daily and support digital banking solutions using NuPoint Core System.

The role requires strong communication, excellent numerical skills, and the ability to operate banking equipment such as cash recyclers and coin counters. A High School Diploma or related experience is expected.