Banking Customer Experience Pro

Honesdale National Bank; Hallstead (PA); On-site; USD 17,000 - 22,000; Part time

Job summary

Honesdale National Bank is seeking a Part-Time Customer Experience Associate in Hallstead, PA. You will be the frontline ambassador, processing deposits and withdrawals, assisting customers, and promoting banking products with accuracy and courtesy.

The role requires attention to detail, the ability to multitask in a fast-paced environment, and a commitment to confidentiality. A high school diploma and cash handling experience are preferred; occasional travel to other branches may be required.

Qualifications

• High school diploma or equivalent required.
• Previous cash handling and customer service preferred.

Responsibilities

• Process deposits, withdrawals, and loan payments with accuracy.
• Handle checks, money orders and card payments.
• Assist lobby customers and answer calls per service standards.
• Promote bank products and cross-sell opportunities.
• Ensure adherence to bank policies and regulatory requirements.
• Identify potential fraud and report suspicious activity.
• Open and record night deposits; prepare currency orders.

Skills

Attention to detail

Multitask

Team oriented

Confidentiality

Keyboard skills

Valid driver's license

Education

High school diploma

Job description

Honesdale National Bank is seeking a Part-Time Customer Experience Associate in Hallstead, PA. You will be the frontline ambassador, processing deposits and withdrawals, assisting customers, and promoting banking products with accuracy and courtesy.

The role requires attention to detail, the ability to multitask in a fast-paced environment, and a commitment to confidentiality. A high school diploma and cash handling experience are preferred; occasional travel to other branches may be required.