Banking CSR: Build Relationships & Cross-Sell Deposits

Ultipro; Northern (KY); Hybrid; USD 28,000 - 38,000; Full time

Job summary

FAB&T is seeking a Full Time Customer Service Representative for the Gravel Ridge Branch in Arkansas to provide warm and friendly service, retain customers, and open new deposit accounts. You will also promote and cross-sell bank products and services, and handle teller transactions with accuracy to support branch operations.

The role requires strong communication, reliability, and a professional demeanor to meet branch goals and ensure compliant, high-quality service.

Qualifications

• High School diploma or better.
• Minimum of three months cash handling experience.
• Minimum of three months customer service experience.

Responsibilities

• Utilize the Seven Step Retail Sales Process to build relationships with customers.
• Perform teller transactions with accuracy to minimize outages.
• Open consumer and business accounts with accuracy to ensure operational excellence.
• Promote and cross-sell bank products and services.
• Adhere to branch schedules and maintain professional appearance.

Skills

Customer service

Cash handling

Sales/cross selling

Education

High School or better

Job description

FAB&T is seeking a Full Time Customer Service Representative for the Gravel Ridge Branch in Arkansas to provide warm and friendly service, retain customers, and open new deposit accounts. You will also promote and cross-sell bank products and services, and handle teller transactions with accuracy to support branch operations.

The role requires strong communication, reliability, and a professional demeanor to meet branch goals and ensure compliant, high-quality service.