Banking Certified Team Lead Trainee

GPM Investments, LLC; Illinois; On-site; USD 17,000 - 22,000; Full time

Job summary

GPM Investments, LLC is seeking a friendly, experienced Sales Associate/Customer Service Team Leader who enjoys delivering 100% customer satisfaction.

You will greet customers, process sales at the register, assist with shift changes, stock shelves, handle money, and enforce proper cash handling and security procedures while maintaining store cleanliness and a positive shopping experience.

Qualifications

• Must be 21 years or older.
• Pass a pre-employment drug screen and background check.
• Ability to read, write, speak, and understand English.
• Basic math skills (addition, subtraction, division, multiplication).
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally.
• Valid Driver’s License and access to a car or other motorized vehicle.
• Liability insurance on such vehicle.

Responsibilities

• Greets customers in a friendly manner as they enter the store and provides fast, efficient service.
• Rings customer sales, receives money, gives correct change, and handles refunds/exchanges.
• Assists with shift changes by counting money in the cash drawer at start/end of shift.
• Uses equipment to process money orders, credit card purchases, checks and lottery sales.
• Checks identification for restricted sales and stocks shelves and coolers.
• Cleans and sanitizes equipment and store areas, maintains cleanliness and safety.

Skills

Customer service

Cash handling

English literacy

Basic math

Physical stamina

Valid driver's license

Job description

Overview

• Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer.
• Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise.
• Assist with shift change by counting money in cash drawer at the beginning and end of a shift.
• Uses special equipment to process specialty products, such as money orders, credit card purchases, checks and lottery sales and redemption’s.
• Check identification for restricted sales.
• Checks and replenishes stock on food service supplies such as cups, lids condiments, napkins, straws and stirrers.
• Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method.
• Cleans all areas, using proper cleaning procedures and materials, including (but not limited to) counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms and parking lots.
• Cleans and empties trash containers.
• Stock shelves and cooler, rotates and front faces stock. Removes all damages and out of code merchandise from the shelves. Price merchandise according to price book.
• Check in vendor deliveries as needed using company guidelines.
• Order merchandise
• Uses current training materials
• Completes all necessary training evaluations and documents
• Provides feedback to management on training program and materials
• Monitors cash levels and security procedures during shift to ensure compliance
• Reviews job assignments for completeness
• Assumes other duties and responsibilities as assigned to accommodate store operational needs.
• Other duties as assigned

Overview

We are currently ready to hire a friendly, experienced Sales Associate/ Customer Service Team Leader that enjoys delivering 100% customer satisfaction!

• Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer.
• Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise.
• Assist with shift change by counting money in cash drawer at the beginning and end of a shift.
• Uses special equipment to process specialty products, such as money orders, credit card purchases, checks and lottery sales and redemption’s.
• Check identification for restricted sales.
• Checks and replenishes stock on food service supplies such as cups, lids condiments, napkins, straws and stirrers.
• Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method.
• Cleans all areas, using proper cleaning procedures and materials, including (but not limited to) counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms and parking lots.
• Cleans and empties trash containers.
• Stock shelves and cooler, rotates and front faces stock. Removes all damages and out of code merchandise from the shelves. Price merchandise according to price book.
• Check in vendor deliveries as needed using company guidelines.
• Complete bad merchandise form.
• Order merchandise
• Uses current training materials
• Completes all necessary training evaluations and documents
• Provides feedback to management on training program and materials
• Monitors cash levels and security procedures during shift to ensure compliance
• Reviews job assignments for completeness
• Assumes other duties and responsibilities as assigned to accommodate store operational needs.
• Other duties as assigned

Qualifications

• 21 years of age or older
• Prepared to pass a pre-employment drug screen and background check.
• Ability to read, write, speak, and understand English
• Basic math skills (addition, subtraction, division, and multiplication)
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally
• Valid Driver’s License
• Access to a car or other motorized vehicle.
• Liability insurance on such vehicle.

Equal Opportunity Employer

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

This Organization Participates in E-Verify

https//gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf

GPM Investments, LLC maintains a drug-free workplace